Rover.com | Pet SittingReviews of rover.com

A Rover sitter administered medication to my dog without informing me of the illness, without consulting my vet, and without asking me for permission. Medication was overdosed. Rover provided a small credit of Rover bucks at 25% of the cost I paid for the stay as though I would use Rover again. Rover says they back up the stay with a guarantee... Don't believe it. Read the fine print; pet owners must spend $250 out of pocket after the cost of the stay to trigger any support from Rover. BEWARE!!

I'm pretty sure they hire bots to leave good reviews on rover. I've been both a sitter and a user of this service I decided to leave when I realised how relaxed they were about who takes on pets. I myself am a accredited dog boarder. When I signed up to sit for rover over a quiet period I was surprised at how easy it was all they required was a picture and a passport and that was it no other checks were done literally anyone with I'd and internet access can become a sitter and lie I came off here as my customer base was at max capacity and didn't like the fee structure. In terms of using the service I went to one sitter that claimed to only sit two or three dogs I decided to go with them my dog stayed for three days out of a five day stay as I had to come of holiday early as my dog was attacked the sitter accidentally video called me and he had ten dogs crammed into a tiny space realising his mistake I then complained to rover who basically told me to go do one this is another reason I came of this service the demand was hight but I couldn't morally justifie being part of a system that has such low animal welfare standards I could of carried on sitting but I decided not to due to the lack of regards they have for animal welfare they are all about money this company.

I was stolen from dog sitter I found on rover and nobody helped me with nothing

My dog came back home with puncture wounds and lacerations to his neck. He is in pain and likely needs stitches. Not only that but my dog who used to have high energy came back 180 degrees a completely different, low energy, and scared dog who is afraid to eat his food and has constant diarrhea. We just want our dog back. I wish I had never rented a sitter through this app. Feeling very regretful. Not once have I heard an apology they just want a written notice and they assume that you’re dog is not injured. Their guarantee does not help in my experience because I have to spend $225 before they give anything to help towards my dogs bill for an exam, stitches. And that’s only if the case is approved. I would prefer a refund for my dog’s stay or for this experience to be completely removed from our lives. My dog’s personality is not himself. That’s something no amount of money will give me back.

I have been very disappointed with services offered by rover. The dog sitters offer alot of services on their pages, but when you contact them, they are very unreliable. I have been trying to find a dog sitter for my pet now since November 2022 and have been let down last minute by all the sitters I have contacted.

Sitter let my dog escape

The sitter lost my dog, and she still hasn’t been found. It was at Christmas time, and it was snowing with -9 degree weather.

My dogs came home with unexplained bites, changed personality and starving. One had the hair on back of her legs shaved and dried poop on her butt. This makes me think she must have sat in her poop in a pin or crate so long they had to cut it out... She never, ever in the 4 yrs i have had her had dried poop on her rear end! When i asked about the shaving of my dogs legs she said she didnt do it.... but they had been nowhere else but she had so obviously been shaved and smelled like dog groomer... my older dog had lost weight and his bones were showing on his spine and hips. They all ate 2 dinners the night i took them home. That cost me $300+ and i probably will not ever use rover again. Thats too much money to spend to have my dogs abused.