Marion S.
Web site could be a bit more user…
Web site could be a bit more user friendly

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Marion S.
Web site could be a bit more user friendly
customer
Love the service! Maybe it's user error but I couldn't figure out a way to book multiple types of services at once, which would be nice. Otherwise, a great experience.
Dom S.
Our caretaker was awesome! Great service in home cares eliminated the stress on our dog!
Wendy K.
I just got a puppy and never actually had a dog before, so I was like that "new mom" had a little reservation about using this service. However, it turned out great! Amy E., from Lancaster was the lady who dropped in on her. She was great and my dog seemed very well cared for. She was also available at the last minute to come and drop in on Kenzie (my puppy). The only issue I have with the sitters, other than Amy E, is that they don't respond. I wanted a sitter for today and unfortunately, Amy E. is out of town, so I started last night sending other requests to over 5 other sitters, of which not one has responded yet. That is a little disheartening, since Amy E., responded within minutes to let me know that she was unavailable. Other than that, I have already recommended ROVER.COM to my friends!
customer
The sitters for my cat are fabulous. They are a definite 5. The only reason I did not give a 5 overall rating is that the Rover.com website is a bit clunky to use, especially when you want to book another appointment using the same sitters.
customer
It was a bit difficult using the platform to select a sitter and be in touch with them because there was no contact information for the sitter.
Maggie M.
We have used Rover twice now and both experiences were mostly great! Our first walker was very communicative which made the experience easier. Our 2nd walker was way less communicative, which made it a bit more stressful. He clearly didn't use the app right so I couldn't tell if he actually brought my dog back into my house...based on the map it looked like he left him in the nearby park. Overall, we could use again though!
customer
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