Sonja
A little confusing.
Generally, I like the site but I found it difficult to rebook the same sitter after my vacation but before I left a review.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sonja
Generally, I like the site but I found it difficult to rebook the same sitter after my vacation but before I left a review.
Elaine
Rover is wonderful. We found an amazing pet sitter for both of our girls. ❤️ We loved all of the pictures updates and our girls weren't all stressed out when we got back from vacation, unlike when tried a traditional boarding facility. We will definitely be using Rover again.
Response from Rover.com | Pet SittingSep 29, 2019
Hi Elaine, we appreciate the positive feedback. We understand how stressful it can be for both pets and owners when leaving and are happy to hear you found a great fit who helps alleviate that and provide great care for your girls. We wish you all the best and continued success!
Lorraine
Found a really good sitter for the last 2 occasions. Previously had issues where sitters just cancelled and left me in the lurch.
customer
Overall great experience interacting and working with the walker but I did have difficulty in figuring out that my coupon for a Rover Now walk did not apply if I requested a particular walker. I had already made arrangements with the walker before I realized this and was very sad I wasn’t able to utilize my coupon.
Lynn
The two sitters we have used have been great!! They kept us informed with our fur baby and how her visit was going. The only issue I have had is the first time I used Rover I messaged 4 or 5 different people and only 2 responded to my request.
customer
Too many non existing profiles, too four tries to find someone to care for my pets.
customer
Great last minute booking for overnight boarding near my travel destination. Made my first selections based on caregivers who had the most reviews and repeat customers. I then reached out to them via Rover requests. All responded quickly. Regarding the app/website, there were a few challenges in making multiple requests. My caregiver did not know I had requested for overnight luckily it was not a problem for her to keep my pet overnight. After I had requested her service I found a first time user $10 off promotion. I was unable to get the promo code to apply it to my bill. Luckily I found a phone number for them. I contacted and person applied a credit to my credit card .. very helpful and efficient.
Kelli S.
Both sitters that I had were wonderful but I do have an issue with charging $30 each for all 4 pets, especially when two are cats that require very little attention and care as opposed to two pups. Surely there could be some type of discount for multiple pets. We are encourage to adopt, which I did, but $130.00 for one night is extreme because I opened my home up to 4 rescues. I hope you can consider doing something regarding this issue because pet owners deserve a night out too without going broke😳. Respectfully, Kelli Summers