Rover.com | Pet SittingReviews of rover.com

Eigtl eine gute App - dachte ich. Mein Konto wurde direkt gelöscht, weil ich direkt Zahlungen unterstütze. Was überhaupt nicht stimmt, weil die Hundebesitzer vorher immer abgesagt haben und es dann nicht zu einer Buchung kam.

The concept of this site/app is great but it's really poorly executed. Sitters are very unresponsive & how many are actually aware of a dogs needs? Only one I contacted requested to meet the dog before agreeing to have him. I would be much more inclined to search council websites & find registered boarders in the future.

Poor management and communication. Dog walkers are not reliable and don't have to take any kind of responsibility for doing wrong.

House sitting/ dog sitting service was paid for. She was given a very clean house, clean bedding, towels etc. The dogs were let out 4 times daily, fed and my senior got her medicine which I was grateful for. There were no overnights even though my pups were anxious per sitter and it was agreed she would stay over if this occurred. Never happened. I left radio on softly for reduced anxiety that sitter did turn off. Sitter and I met twice before I left. I even gave her 20.00 for the second visit for her 30 minutes. I also left detailed notes on EVERYTHING for her to reference. My home upon return smelled strongly of urine, which translated to NOT ENOUGH outside time and attention. My absence was used for sitter to attend to other clients in my absence instead of attending to my pups and home. Almost 1000.00 in cost for 8 days. Services paid for were not delivered. Not even close..... I was given 100 back for my inconvenience.... Not a happy customer. I had high hopes and did EVERYTHING I could in advance and in notes to ensure all went well. Sitter even called me while I was in ROME ITALY to ask me how to get one of my pups inside a she had somewhere else she had to be!!??? Seriously??!! She was House sitting for me and not spending any time there. I have the camera footage. She spent a max of 2 to 3 hours there every 24 hours. And was paid 990.00 for 8 days. You tell me......

Rover wants you to book in advance but once you book they charge you for the entire stay. Even if it’s months in advance. Terrible business practice. You should charge when the service is provided.

After paying the fee to join as a sitter, completing the profile thoroughly and lowering my rates as much as possible, Rover were still unable to assist in helping me find clients in my area, instead offering unhelpful advice. I don't know how the algorithm works, but I suspect the more clients you have, the higher in the search results you appear, which is great if you've been able to build up a client base but very frustrating if you're starting out and live in an area with a lot of Rover members. Rover will charge outsized fees whether you are an owner or a sitter as well. And as a sitter, you have to do a lot of work and Rover will take a substantial portion of your earnings (20%). Feels a little scammy, to be honest. My advice is to build a client base and book outside of the app. Rover, I hope you're reading this because you SUCK.

I’m disappointed that individual sitters that have claimed ‘experience’ in their profile with dog/cats/and other animals are not able to take care of the animals they have agreed to care for. Lacking in common sense, not doing what Rover vetted them for and the sitters signed up for according to Rover. Asking the sitters lots of questions about if they have breed experience and understanding of puppy to senior education and the importance of exercise plus play time, responses are positive and the sitters have no issues with this. I’ve used Rover several times the sitters are not the same primarily because they have not fulfilled the simple requirements of their profile and what has been agreed upon.

No communication from sitter and at end of visits. She left key under door mat and didnt say anything!!! I found key two days later