Rover.com | Pet SittingReviews of rover.com

Response from Rover.com | Pet SittingSep 28, 2026

Hi Louise, thanks for sharing your feedback. We know booking details like care requirements, pricing, and timing should be clear and easy to manage. We appreciate you calling this out and will keep your feedback in mind as we continue working to improve the Rover experience. If you need help with a booking, Rover Support is available 24/7 at (888) 453-7889. -Brittney

Response from Rover.com | Pet SittingSep 27, 2026

Thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889, and we’d be happy to help.- LC

Response from Rover.com | Pet SittingSep 25, 2026

Hi Miles, we are sorry to hear you're having trouble finding a sitter. We know how frustrating that can be, and it is certainly not the experience we want our users to have. If you are still looking, our Support team would be happy to help connect you with available sitters in your area that fit your budget. Don’t hesitate to reach out to us at 888-453-7889. -Lexie

Response from Rover.com | Pet SittingSep 22, 2026

Hi Marge, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. We’d love the chance to meet your expectations. Our 24/7 Rover Support team is always available at 888-453-7889. -Lexie

Response from Rover.com | Pet SittingSep 16, 2026

Hi Denise, we're sorry to hear that this was your experience, and we hope your puppy's leg is recovering ok. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie

Response from Rover.com | Pet SittingSep 15, 2026

Hi Erica, we appreciate you sharing this feedback. We know cancellation policies and how they apply across multiple visits should be easy to understand before booking. We’re glad you and your sitter were able to work things out, and we appreciate you calling out where the cancellation experience could be clearer. Feedback like this helps us better understand where there’s room for improvement. -Brittney

Response from Rover.com | Pet SittingSep 15, 2026

Hi Sharon, we’re glad you’re enjoying the sitter options and easy communication! You don’t need to write a review to leave a tip. You can simply leave a star rating without adding a written review. We also appreciate your feedback about navigating the app and have shared it with our product team. -Brittney

Response from Rover.com | Pet SittingSep 14, 2026

John, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Olivia