Rover.com | Pet SittingReviews of rover.com

The sitter that I chose I guess I should have chose better. She said she had been here all 4 days but only checked in two. I can't say for sure but I know she didn't come the last time as we came home and my pets had no food, litter box was full. Pet sitters should understand that we know our pets and their habits. We know if they were fed or taken care of properly

Garbage company and app. I downloaded the app today, made an account and requested for a vacation in the future that we were planning. Upon talking with a pet sitter on the app I tried to cancel the request. That was my first mistake, you can't cancel, delete or do anything other than book or modify the request. So they are forcing you to go along with making the request. Well I told the pet sitter I do not want this request what's so ever and she had to cancel it for me. That's stupid right there! Completely garbage. Then I try to delete the account and I am not able to because they won't allow you to until after that date has passed that you requested. So now I can't delete the stupid account for no reason other than them trying to force you to use the stupid money grabbing app. Also the pet sitters don't see half the money you give them due to the fees. They won't let you delete an account that was just made nor will they let you delete a request. Stupid app with stupid developers!

Worst experience ever! I booked a drop in sitter to feed my dog while on vacation. At 2 am the day of I received a message canceling my sitter! My flight was at 7 am. Rover sent a generic message offering a $20 credit. I had to cancel my entire vacation due to not having a sitter for my dog. Rover was not able to assist me on the phone and told me to respond to the email. 3 times they keep writing back the same generic bs message. Terrible company who cost me hundreds of dollars!!

Other than people who claim to be available and not answering to request. It can be stressful.

I made a mistake of trying to help new Rover-sitters by providing them with free review, maybe to some it felt like I'm a scam artist and they complained. So I'm going to be completely honest, I had a $30 promo code which would completely go to waste if I don't use it. I don't have any pets so I decided to ask other sitters if they want a free review? They will get a review and I will get the promo money back from them after they recieve it, win-win for both. Maybe one of them complained maybe assuming I'm a Scam, I don't know. It's my mistake that I thought of doing this. Rover reached out to me few days later, saying that it's against their policy to do that and we have deactivated your profile (I wasn't aware about that, if I was I wouldn't have done that). So Rover decides to deaactivate my profile completely without any warning. If I knew beforehand that I was doing something against their policy, then I wouldn't have done that in first place. I believe if someone broke your policy unknowingly, he/she deserves a first and last warning before deactivating their profile. Personally felt like Rover is definitely not the Employer any employee would want to work for. I think they were too harsh and maybe treated and kicked me like I was their slave. I have a Rover sitter profile which has a 5 star rating with no mistakes ever. I lost All the hard work in a flash. Clients and pets I worked with were lovely and they enjoyed my work. Fine if you think deactivation is the only way then I made a mistake on the pet owner side of the Rover, then why I'm getting punished on the pet sitter side of Rover aswell? I never made a mistake there. I lost everything i worked hard for to create a Rover sitter profile, clients I worked with, all thanks to Rover and it's customer service. I would definitely recommend anyone else thinking to work for Rover, think twice.

My cat sitter had a family emergency and had to cancel the final two days of service. I was in Italy on vacation. She told me it was TOTALLY UP TO ME to find a replacement. Rover.com would not help at all. She wanted to find a replacement for me but Rover blocked her from doing so. I had already paid in advance for the service, booked it through Rover. I could not find someone who was available or reliable in the US while I was in Italy. It almost ruined my vacation. No way it's my job to find a replacement. This was NOT the sitter's fault at all. It is Rover.com's fault 100 percent. I am firing them for this.

I don't live in the USA. I do not have a pet but rover.com tried to debit my credit card. The card has been blocked and I have to get a new one.

UNRELIABLE AND DANGEROUS! Sitter canceled on me 20 minutes before she was supposed to be here to watch my dog so I could go to work. The supposed reason was because she messaged me an hour before the booking and told me to confirm within 5 minutes. I confirmed within 20 minutes and then she canceled the booking. The real reason is probably because she decided she didn’t charge enough because she doubled the price she charges from yesterday to today. Rover said they can’t do anything. Rover won’t even allow me to do a review on this sitter to warn others because they said she didn’t watch my dog. So this sitter could’ve done this in the past and no one will know because Rover won’t allow you to do a review unless the sitter actually watched the dog. I got a replacement sitter that was supposed to be here from 10 am to 10 am tomorrow. She was here about 20 minutes after I left for work. She then messaged me saying she had to leave and cancel the booking. She left within a few minutes of sending me the message and before I saw the message. She left my epileptic dog alone when she knew he is not able to be alone because he will die without his emergency medication if he has a seizure.