Anna
Experience on Rover
The site is easy to use and pretty transparent about the petsitters.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Anna
The site is easy to use and pretty transparent about the petsitters.
Jill
No way of going back to remove a potential sitter No way of going back to prevent a potential sitter for calling you on your personal phone Which was not right
David
Rover.com Online. I did not have the app on my phone. The online version was pretty useless for messages and updates. Sometimes they would be there. Other times nothing.
Gio
Rover is an app easy to use to find a pet sitter. However, it is difficult to find past communications with an specific pet sitter once the stay has finished.
Tina M T.
Great service, great sitters. App could be easier to navigate and search. It would be nice to save multiple sitters for when one is unavailable. It's just a bit off with what you can and can't do.
Kathy
The caregiver was amazing. We gave her a 5 star review. Rover it's self not so much. Their score would have been lower if it hadn't been for the incredible caregiver. Her posted rates were $25/day, Rover charged us $28/day. Plus fees, and also took fees out of the payment that went to the caregiver. I believe it's wrong to charge on both ends, and unfair to charge $3/day more than the caregiver asked for.
Mr D.
The site was easy to use, the profiles were useful and communication was easy. No complaints!
Response from Rover.com | Pet SittingDec 13, 2022
Hello, We'd like to thank you for taking the time to provide us with your review via Trustpilot. We're happy to see that the site was easy to use. If you have any questions, please do not hesitate to get in touch. We're always here to help! All the best, Alicia
Kim
We ended up with a great sitter but it did take a while to get there. I found many people in their profiles said they were able to do housesitting with pet sitting but then had dogs of their own, children or worked full time and LONG hours. If there was a way for sitters to not check that they are available for every type of sitting while they are obviously not available that would be helpful. I also found that there were several sitters who said they work part time and then during conversations with them found out that they work full time. During our search for house sitters/ dog sitters many people came up as available for the time I requested and then in their profile said they were only available on weekends???? Overall we had a great experience with our sitter that we found and we will be booking again with her but it did take a while to weed through all the profiles!