Rover.com | Pet SittingReviews of rover.com

He usado sus servicios como cuidador pero sus comisiones son muy altas (15%!), no tiene sentido. También su support no está bien.

Our sitter was amazing, Ashley is great. However, our issue is with customer service. We canceled a booking and we're to be refunded $400. I changed bank accounts and I tried to notify them but they couldn't change it. Understandable. We waited 15 business days for the money to bounce back to Rover. They show it as refunded, and refuse to listen. I've called my previous bank and they have no record of the refund as the account is closed. The representative, George, was so rude and unhelpful. The customer service is an absolute joke, and we are now out $400.

As a first time user I am incredibly disappointed and let down. When I booked my sitter the app showed their location as a 2 minute walk away from my house. Once I’d booked and paid +£40 for day care, the app then showed the actual location of the sitter +30 minute walk away, which was impossible for me as I don’t have a car. The fact that the location was so inaccurate, with the true location only revealed once I’d paid the money to be very dishonest. Furthermore, there seems to no means of complaining via the app/website. Would definitely not recommend.

We hired a rover candidate to watch our dog while we went on a cruise. When we got home, we found out her family lived in our home which is not what we were told. The stole coke glasses, plates, tools, batteries for tools. We complained to rover. They apologized said they would refund part of our payment. It never happened. I would never use them again and would never recommend them. They are a dishonest company.

Most everything. After you book sitter states they only meet and pick up at the local dog park. You don't get to see their home. When you ask questions they are sketchy. Limited pictures . Had to ask for them. Had to ask about my pets instead of getting regular updates. There were tons of issues including additional fees and not giving medication and sitter not returning extra supplies. Will never use them again.

Bonjour, 1ère réservation annulée à 8 jours de mon départ sans me prévenir, c'est moi qui ai envoyé un mail pour savoir si c'était toujours ok, j'ai été remboursée. 2ème réservation avec 2 prises de RDV pour une première visite, veille de mon départ, aucun signe de vie de la pet sitter qui ne répond pas à mes messages, vraiment l'impression d'avoir à faire à des personnes inexistantes. Vraiment pas sérieux et impossible de vous joindre par téléphone.

Stay well clear guys. Expensive and unvetted unreliable dog sitters who will let you down at a moments notice then you have to wait 5-10 days for a refund. Be aware also students use this site to try and make some extra money the care for your pets come 2nd. Ruined a family holiday using this site. Lessons learnt

Le petsitter a laissé mon chien chez un inconnu et j'ai du le récupérer à une adresse que je ne connaissais pas. Il ne m'a même pas demandé mon avis. En 5 jours de garde il m'a envoyé 2 photos et si je ne le relançais pas il ne donnais aucune nouvelle. L'équipe Rover s'est lavé les mains. Pourquoi payer des frais de service si on ne reçoit aucune assistance ? ll suffit que ça tourne mal une fois pour voir à quel point Rover n'en a rien a faire des animaux ni de gens qui payent leur service.