Rover.com | Pet SittingReviews of rover.com

This is not a company that prioritizes your pet. My 90 pound dog was left on a porch in the summer in a crate designed for 40 pound dogs. Crammed in a crate with no water in the peak summer months. Not only was my pet left in poor care, but the Rover Sitter (after we left an honest 1 star review) proceeded to berate us inside the Rover app. Claiming that we are delusional to think that how our dog was treated was poor. All the while horrible customer service and 0 help when we filed our complaints. If you care about your pets, then this is the literal worst option for them. You would be better off kenneling your pet or finding someone through different means.

I needed a catsitter while I was vacationing in Cuba. I was reluctant to use a third-party website and to hire a stranger, but I didn't have many other options. I found a sitter who lived in my neighbourhood and had several good reviews. She ended up being a gem. Rover, however, was a nightmare. The pricing on their website isn't transparent. I thought I'd be paying only the sitter's advertised fee for each visit, but when I was about to book, Rover added an extra fee for each extra cat and its own fee. The total price was a shock, but by then it was too late for me to find another option. The worst shock happened when I arrived in Cuba and tried to visit the Rover website using the resort Wi-Fi. "Sorry, you have been blocked. You are unable to access rover.com." I paid a ton of money for Rover's service, which includes daily updates on my pet and a communication channel with the sitter, but I wasn't able to access any of it. When I contacted Rover support, not only did they take several days to respond, but they were absolutely useless. They obviously couldn't care less: they already got my money, so why should they care if I got my service? Fortunately I had gotten the sitter's number, so I was able to write to her directly, but I didn't see a single pet report card. Whatever perks come with Rover, they're not worth the hassle. Don't use Rover if you're travelling to Cuba unless you're willing to spend a $*&@ ton of money on a VPN or roaming data that may or may not work once you arrive at your destination.

Un'app del tutto inutile, appena ti registri vieni affidato a un lavoro giusto perchè almeno sembra funzionare. Dopodiché arrivano solo richieste spam, completamente non filtrate. Oltretutto se provi a non farti pagare tramite app (per non ricevere un terzo del compenso) ti disattivano il profilo, perchè almeno a quello stanno attenti, non come alle 100 richieste spam che ho avuto in 6 mesi di applicazione

Bad company. Maybe it works for some but for others it doesn't. I actually created an account to be a dog sitter a year ago. I have put a different name to see how this works. Didn't like much the fact of verifying identity so deleted the account straight away. A few weeks later decided to give it a go anyway using the same email address. It didn't let me create an account because they have still kept the information of the account I deleted. Fine we managed this together and then go an account setup. Indicated my prices, days available etc for at least 6 months. Never got anything. I didn't go inside as I would have a notification if someone is interested. Never got one. So 1 year later I'm connect. And therebit is they cancelled my account. My email is not recognised anymore. I wasn't informed of the cancellation. This may explain why I never got any notification. Their own unilateral decision to remove my account. Avoid this app. It's useless.

I have just checked in some detail all the dog boarders in my area (belfast) & I'm fairly certain every single one is a fake profile. generic pictures definitely not local & almost every profile an extremely similar version of the same thing. ie. this whole site is basically a scam... AVOID

Service pet sitter absolument nul le service aide n'est pas là pour aide les pett sitter. De plus la soi-disant assurance ne couvre absolument rien ! Attention pett- sitter, il prennent un gros commission juste pour vous mettre en contact après il n'y a aucune aucune n'aide. À FUIR ABSOLUMENT Le service d'aide demande de payé de votre poche si jamais vous avez besoin du vétérinaire. Manque d'empathie et de respect !!!!!!! On m'a personnellement demandé de payer les frais de vétérinaire à 2 reprises et j'ai dû batailles avec les agents au téléphone pour ne pas payer les frais de vétérinaire. Aucun soutien au contraire mais la commission vous l'oublier jamais!!!!! Au pett sitter de ceux mettre en auto entrepreneur !!( aucune information là non plus) Ne vous engager pas il désactivé le compte sans aucune explication !!! Manque absolument de considération pour les pett sitter !!!!

My dog sitter left our house and failed to return for over 10 hours, leaving my dog without a bathroom break for over 12 hours. When we saw on the cameras that she had not been home all day, we asked her what was going on and she lied to us multiple times saying that she had been there and let her out a couple of times. After pushing, she later admitted that she had never been home. I reported her to Rover and left a review on her page. Rover has since done nothing with the report and they will not release the review until the sitter reviews me first. Rover only cares about their reputation and not our animals. I will never use Rover again, but I'm more concerned about someone booking this person to watch their animals.

Rover leaves you absolutely ON YOUR OWN when your sitter does not show up! All they do is offer a refund, but does NOTHING to correct the fact your dogs haven’t been fed and let out! I’m currently out of state and my regular sitter canceled last minute! I had to use Rover and now I’m wishing I just cancelled my whole trip!