Rover.com | Pet SittingReviews of rover.com

Rover do not ask the home boarding or sitting for proof of a boarding licence so most of the workers are illegally boarding your pets without a licence because rover does not check

MI SEGUNDA EXPERIENCIA CON ROVER FUE MUY MAL YA QUE LA CUIDADORA "ELIANA" DEL CODIGO POSTAL (80004) DE BARCELONA, LE HE CONFIADO MIS DOS PERRIJITOS Y ME HA DEVUELTO UNO DE ELLOS COJEANDO, POR HABERSELO COMUNICADO A ROVER DESPUES DE 48HS DESPUES DE HABERLOS RECIBIDO YA NO SE HACEN CARGO NI DE UNA PLACA, TAMPOCO ME HAN EXTENDIDO EL PLAZO DE RESEÑA PARA QUE EL PERRITO SE MEJORE Y AHORA YA NO PUEDO PONER RESEÑA, A PESAR DE HABER HABLADO POR TELEFONO CON ELLOS "con una tal HELENA) LO UNICO QUE ME DIJO EN MAS DE 10 OCACIONES ES "LAMENTABLEMENTE".... NO VUELVO A USAR ESTE SITIO PARA DEJAR A MIS PERRITOS.

Sitter came over to watch my dogs. At the last minute they said they needed more money or else they wouldn't stay. I reached out to Rover who simply stated each sitter is their own independent business so nothing they could do and only gave me a partial refund because I was inside the cancelation window. So I essentially had to pay half the fee for no service and had to scramble and pay a premium to find someone more reliable. Rover offers no protections at all - I would strongly encourage others to stay away from this company.

People that live 5 minutes away listed and then it states they are too far away from me? The lists do not list those closest either, those miles away are near the top of the list. Now I don’t feel confident in them and will not be looking into using them as the site is so disorganised as far as distance goes

On est en concurrence avec tous les autres propriétaires.. Si un propriétaire propose une plus longue garde, le dog sitter annulera la votre, sans même se soucier des préjudices que ça vous cause. Ne prévoyez jamais une hospitalisation en avance sous peine de ne pas vous soigner car on a annulé votre réservation à la dernière minute car meilleure offre.

My pet sitter ran off with my keys and Rover didn't do anything to help the situation. I contacted them multiple times, each time promising certain solutions that were never met. They kept asking me to not go to the police and to allow them to try contact, I think knowing full well that if they made me wait long enough then police can't help. I have now been left with a hefty bill to change my locks and now in the middle of a long process to report Rover for health and safety risks to their customers.

Do not ever use Rover. My dog was injured on 2 separate occasions while staying with a Rover sitter. Both times Rover charged me $250 for the injuries. I trust my dog in the care of Rover, I pick him up covered in blood, and I still get charged $250. Horrible customer service. Horrible policies. They don't care about their customers or the pets they care for, they only care about not being out money for injuries to your pets. I have never left a bad review in my life, but this one is necessary. Do NOT trust your pet with Rover.

We live in Merritt Island. We hired a pet sitter named Cyndi. Cyndi came over to our house and met our dog and agreed to pet sit for us. When the day came for her to pet sit, she never showed. She gave us her personal cell phone number. We texted her and called her many times with no results. All our calls went directly to voicemail. We had a wedding to go to that day and had planned on staying overnight at a hotel. We had to come home after the wedding and forfeited $180 because the hotel room was noon refundable. I would strongly anyone not to hire Cyndi as a pet sitter.