Rover.com | Pet SittingReviews of rover.com

Jeg hadde konaktet hundepasseren og fortalte at jeg var innlagt på sykehus på jobbreise. Vippset henne ekstra penger for hundemat. Logget av. Ca 12 timer senere, leste jeg SMS fra hundepasser, om at hun kom til å levere min kjære 4-beinte for avliving neste dag. Jeg ble utskrevet neste morgen. Kjørte strake veien hjem i 7 timer og hentet hunden. Dette er noe av det mest grusomme jeg har opplevd! Til tross for at Rover var opprørt over denne hendelsen, da jeg ringte det amerikanske servicenummeret, endte det med at hundepasseren fikk lov å fortsette som hundepasser for Rover. Jeg har bedt Rover slette min profil som kunde, noe de ikke responderer på.

Our sitter did not meet expectations and left our cats in dirty and unhygienic conditions which severely impacted one of our elderly cats health who has urinary issues and we need to take her to the vet to resolve. Rover was very difficult to work with and insisted I resolve the issue with the sitter who has not responded. I’m now going through my bank to report the services not provided. I will not be using rover again unfortunately

The sitter I originally scheduled left my dogs alone for over 16 hours. She never showed, but claimed to Rover that she had. Luckily I had a security camera to prove it. I was told by Rover I would get a refund after canceling due to the fact the sitter never showed. I was only refunded 50% and had to call and speak with several more people to get the rest of my money returned for a service that was not rendered. It was a few hundred dollars, and it took a few days to get the refund. On top of that, my booking was originally scheduled during the holidays. As it was short notice and I was out of town, I had to pay almost double for half the time. Worst experience ever. Do not use.

The person that rover let stay in my home was not properly vetted. He lit a fire and got spot all over the hearth, carpet and blinds and refused to reimburse me for the cleaning fee. Rover also did not reimburse me. He used my dish towels to do work on his car and left them ruined in the garage along with a lot of other trash. Worst of all, he did not return my keys so now I need to install new locks. Rover did not help me address any of these issues. For $100/ day it was a hefty fee to come back to a trashed house, with things ruined, misplaced and stolen.

Bonsoir, Je mes suis inscrite il y un mois sur Rover parce que un amis anglais devais arriver pour 2 semaines avec son chien. Le 28/12 j'ai réserver un dog sister mais la personne ne sais pas présenter. J'ai perdu des places de théâtre. Le 2/01 jour de anniversaire de mon amis anglais, le dog sister ne saies pas prester et aussi elle nous a pas informer de problèmes. J'ai essaye la contacter par nr. de portable mais sans réponse. On a perdu des tickets de mussée, et le restaurant. Je suis déçu plus j'ai honte par rapport a mon ami. Je ne recommande le site parce que j'ai l'impression que il y a seulement des jeunes étudiantes sans respect de engagement.

Rover provides no protection for sitters or pet owners. In the past month, I’ve been attacked by a dog at a rover sit, and had a sitter I hired be removed from the app for a mysterious reason after I already invited them into my home. In neither case did Rover do anything to help or protect me. I will continue to use rover because of its ease of use and I already have great reviews, but beware that their protection is nonexistent

I booked with my sitter for doggie daycare. She then asked if I could get someone else for the first week because she took a booking from someone else! Totally unreliable - be very careful

Un site qui laisse des petsitters ni formées ni déclarées demander des sommes de dingue, multipliant le prix par le nombre d'animaux même s'il s'agit juste d'un chat à nourrir simplement! Une véritable honte ces tarifs où des amateurs demandant autant voire plus que des pros!! on aime nos animaux mais on n'est pas des pigeons, vous nous laissez dans la mouise.