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The experience with the sitter was very…
The experience with the sitter was very good. However, it is confusing choosing a sitter and booking for an overnight visit, and not knowing ahead what hours the sitters consider "overnight" - and then whether an additional day-time visit is needed by them, or by another dog walker. Also, I kept getting error messages from Rover about my text messages, indicating I was including my phone number, when I was only including dates to confirm the sitter and I were on the same track. For example, does "overnight" end at the end of a date, or the next morning? And then at what time that morning.
Response from Rover.com | Pet SittingMay 7, 2026
Thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. - Mandy