Rover.com | Pet SittingLoving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Amber
Your sitter lost my cat Mia. She has yet to be reunited with our family
Response from Rover.com | Pet SittingApr 29, 2025
Hello Amber, we're very sorry to hear that this was your experience. Please know our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
Irina
My worse nightmare after just after 56 Hours of "care" the sitter did told me the true about her service and her dogs, very big golde doodles HARRASED my little havannese boy to the point After getting him from her and him crazying and shaking of scare I have to rush him to the ER with vomiting and heavy bleeding that ended with a bill of 4,600 + 100 to ROVER. I DO NOT RECOMMEND THIS LADY OR THIS APP TO ANYBODY!! until this day NOBODY TRAY TO REACH OUT TO ME ABOUT THIS ISSUE. I HAVE ALL PICTURES AND PROVE.
Response from Rover.com | Pet SittingApr 28, 2025
Hi Irina, we're sorry to hear that this was your experience, and we hope your dog is recovering ok. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
Jay
They don't ban people for asking money outside of the app.
Response from Rover.com | Pet SittingApr 28, 2025
Hello Jay, we appreciate your feedback on our app. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie
Melanie
The girl never showed up and my dogs were left without food for five days and they were not able to get outside for five days. Thank God my neighbor notified us that he hadn't seen anyone here and we asked him to go inside to check, and my house was a mess. I have to throw out a very expensive rug. My dogs never mess in the house but they had no other option. I am so grateful they are alive!
Response from Rover.com | Pet SittingApr 28, 2025
Hello Melanie, we're sorry to hear that this was your experience, and we hope your dogs are recovering ok. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
JENNIFER
The lady cancelled in the middle of the night. It left us with very limited options. Horrible customer service.
Response from Rover.com | Pet SittingApr 28, 2025
Hello Jennifer, we're sorry to hear that this was your experience. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
Alena
Absolutely worth. Sitter Asef Islam left our 2 fogs for hours without food, water or going outside! He was not following with requested schedule. He put our 2 dogs for absolutely horrible and stressful time. Rover is allowing him still be independent contractor after he did to our dogs.
Response from Rover.com | Pet SittingApr 25, 2025
We're sorry to hear that this was your experience, and we hope your dogs are recovering okay. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance.
Mimi
Je déconseille fortement l’utilisation de cette application le concept de laisser son animal à des particuliers souvent sans réelle formation ni expérience représente un risque sérieux pour leur sécurité et leur bien-être l’application ne semble pas exercer de réelle contrôle sur les profils De plus ils prennent une part exagéré sur les gardes aussi bien du côté des gardienne que des propriétaires les frais sont très élevés pour un service qu’il repose uniquement sur la confiance entre particuliers il serait préférable de se tourner vers des solutions plus encadré ou de privilégier le bouche-à-oreille local
Response from Rover.com | Pet SittingApr 24, 2025
Bonjour Mimi, nous apprécions vos commentaires et nous sommes désolés d'apprendre que cela a été votre expérience avec Rover. Notre équipe Rover Support est disponible au +33 805 11 87 47 pour toute question que vous pourriez avoir. N'hésitez pas à nous contacter. -Lexie
Rachele
My dog was deathly ill, I can only hope and pray she gets to come home from the vet. Over 1000.00 in treatment so far.
Response from Rover.com | Pet SittingApr 24, 2025
Hi Rachele, we're sorry to hear that this was your experience, and we hope your dog is recovering ok. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
