Cheryl A.
It was excellent
It was excellent. The only complaint I have are the sitters updating their calendars. I had to go through 4 before I found one who was open for my allotted time.

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,912 reviews with 4 stars · Clear filters
Cheryl A.
It was excellent. The only complaint I have are the sitters updating their calendars. I had to go through 4 before I found one who was open for my allotted time.
Jane
Ability to select filters. Info on sitter. Meet and greet. Felt connected throughout boarding.
Laura
C'est une bonne application mais c'est dommage que nous ne puissions pas adapter le nombre de passage en fonction des besoins variables des animaux. Par exemple, j'ai 2 chats et 1 chien. Je veux faire 1 seule réservation, pour bénéficier notamment de la remise sur les visites pour 1 chat supplémentaire. Mon souhait : 3 visites par jour pour mon chien mais 1 seule visite pour mes chats. Eh bien si je réserve avec 3 visites pour mon chien et que j'ajoute mes chats, je ne peux pas payer pour seulement 2 visites ou 1 visite pour mes chats. L'appli m'oblige à payer 3 visites pour mes deux chats (3 x 2 x X€!). Je suis donc obligée de faire le calcul entre -une nouvelle réservation exprès pour mes chats (donc de nouveaux frais plate-forme et coût de la visite chat plein tarif) - une unique réservation pour tous avec le coût de 3 visites pour mes chats en même temps que mon chien (tarif réduit pour 2 animaux supplémentaires mais je paye plus de visites que nécessaire) alors qu'il n'en ont besoin que d'une. Sinon le reste est bien : Carnet de bord très pratique, chat avec le petsitter via l'application... nickel.
Response from Rover.com | Pet SittingAug 28, 2023
Bonjour Laura, merci pour votre retour. Nous recherchons constamment des solutions permettant de nous améliorer et nous apprécions sincèrement les retours des membres de notre communauté. J'ai transmis vos suggestions à notre équipe produit. N'hésitez pas à nous faire part de vos commentaires ou suggestions. Cordialement, Mariona.
Annie
un site facile à utiliser et la personne super professionnelle avec mon chien
Response from Rover.com | Pet SittingAug 26, 2023
Bonjour Annie, Nous vous remercions d'avoir partagé vos appréciations avec nous. Nous sommes ravis d'apprendre que votre expérience avec votre pet sitter a été merveilleuse. Nous comptons bien que vos prochaines gardes continuent ainsi. Très bonne continuation. Melissa.
Diva D.
My sitter was great my Suga is a senior blind and likes to chill. My sitter was patient and understanding.
Mellow L.
It’s just a very useful app in terms of locating sitters, even in a hurry. Very easy to use.
Krisitna G.
First of all- this is such an amazing, crucial service company for us pet-owners. I never have to feel like a nuisance anymore to family members, asking them to babysit. Both times that I used Rover I was happy with the minders I contracted, and using a third party for the insurance side of things feels secure. I also like that you have the choice of dropping off your pet at theirs or have them come over and feed/take care of the pet. The only thing I noticed on one occasion is that a minder hadn't updated their calendar, making me think they were available for the job when they in fact weren't. They responded quick enough either way, so didn't waist much of my time. Provided the minders update their non-availability as soon as they know, this is a great service.
Response from Rover.com | Pet SittingAug 24, 2023
Hi, we are so glad to hear that you have experienced the essence of why the Rover App is a great platform. The combination of nationwide support and caretakers gives everyone who wants the possibility of having a loving pet in their home. We are also glad that the sitter you contacted replied quickly: we prompt sitters to keep their calendars up to date, to facilitate the communication with pet parents. Thank you for your 4-star overall feedback. All the best, Lotta
Timothy M.
This was our first time again with a new sitter. He was good and also very new at dog sitting. We have found that we have to vet sitters very carefully on this site. In the past we had found a sitter on the site who met us a remote location after telling us it was where she lived and then saying we would see her house on day of drop off. On day of drop off she could not be reached and then we finally get a message to drop off our dogs at the same remote location (a relative’s house). Super sketchy and when we called Rover they at first told us that we would have to pay a late cancellation fee if we cancelled. We did not even know where our dogs would be kept for two weeks, she said she lived behind a business but never said which one, and we were lied to on several counts with this sitter. Rover finally relented but it was clear they are not vetting sitters and you have to do that work.