Rover.com | Pet SittingReviews of rover.com

My dog sitter was fantastic. I have an issue with the fact that Rover charged me before our initial home visit and booking was completed (our planned visits changed)

The merge between DogVacay and Rover is not going smoothly. I encountered software glitches which led to problems communicating with my dogs' host. I never had this issue when the 2 companies were separate and I hope that you are able to solve these problems soon!

I love the idea of this and have found a great sitter that we use every week. But we found him on DogVacay before the merger. I'm very disappointed in the Rover website (and app). It's difficult to navigate, is not intuitive and forces me to enter a message every single time. We know our sitter well so there's no need for a message every single time - I speak to him at least once a week. Additionally, we've discovered a problem with his booking calendar. It says he's at capacity when he isn't. This forces me to contact him directly to see whether he really is at capacity (he usually isn't) and then he has to book my desired date. I find it unfortunate that we have to use it to book him. If it weren't for that, I wouldn't bother. But my dog loves him so I prevail. Step it up, please!

Rover.com is not very user friendly. There is no way to go directly to communicate with your sitter; there are promotional and marketing detours.

I love everything about rover with the exception of a huge safety concern of mine. I cannot see other sitters reviews of dogs I've been requested to sit. I don't trust that dog owners will be forthcoming with bad behavior or aggression because they are frankly embarrassed. I'm worried I will somehow be blamed for my current guests extreme food aggression because I have no way of knowing how he's been at other sitters. And there is no way for me to warn future sitters about this dog. HUGE flaw in my opinion as the safety of my pets and any guest in my house is a number one priority.

They say they have sitters that take care of cats, but you really have to dig to find who they are, or email each sitter close to you individually and ask them. The site developers won't take a small amount of time to add the word "cat" to their listings so, for example, you have to add pictures of your "dogs" even though you only own cats! The most annoying thing, though, is that they don't tell you that the visit fees of the sitters are only for one pet, so if you own 3 animals, for example, you have to triple their fees!! That makes them way too expensive.

Pet Sitter I have had a few dogs cause damage to my property and home. The owners refused to help pay for the expenses. Rovers "support team" claims they can't do anything about it, so sitters beware.

We tried four dog sitters in our area trying to find one to stay with our dog for an evening. The calendars on all four sitter's pages said they were available, but after waiting hours for responses from all, not one was available. A very frustrating experience! Felt like a waste of time. And these all look like wonderful sitters. Wish there was something more Rover could do to encourage keeping schedules up-to-date. Sadly looking elsewhere now.