Rover.com | Pet SittingReviews of rover.com

Sarebbe tutto perfetto se si migliorasse la funzionalità dell'applicazione. E 17,50€ di commissione mi sembrano veramente tante.

I love this app and all the features and how convenient it is. I understand that there is safety insurance and I appreciate it but I think 20% is a lot to charge and especially if it's charged both sitter and user. Everything else is great!

My first experience of rover was great as I found two amazing young women to take care of my darling pet waffle while I was away for 3 weeks. They both did an amazing job., My second experience with a sitter I had engaged for a day to take care of my pet did not turn out ok as the person was not available at his place at the decided time so I had to leave with my pet without availing the service. I had put in a request for the refiund and though it took time (almost 3 weeks), I got the refund back. Just one feedback I would like to share that I could not find any helpline number where I could speak to someone or an email id to escalate the issue immediately. perhaps the platform can improve the visibility or availability of these two features on their platform. Rest, my experience with rover has been really good.

Rover has a VARIETY of many dog walkers, sitters which is a 4 star for QUANTITY and different choices. Now quantity doesn't mean quality. However I was lucky to find my second caregiver (5 stars for her) who loves animals and is gental and kind to them. She saved me from the FIRST dog daycare choice who, I came to find out has serious anger management issues with women, children and pets (at the last minute.) ROVER gets 5 star for ease of signing up and finding people that care for pets. However 2 stars on communication from the ROVER automative online emails when I had that CRISIS with the REALLY SCARY 1st daycare person who left me standing out side his building on the first day to drop of my pet leaving ME COMPLETELY perplexed as to why HE wouldn't answer his phone. Finally now 45 mins late for work he answers and gets REALLY NASTY. "JUST LEAVE Z DOG OUT SIDE THE DOOR I Pick IT UP LATER." " I have my BOUNDARIES." WHAT ARE YOU TALKING ABOUT? I paid you, we have an agreement and if I wanted to leave my dog on a side walk unsupervised why would I pay for services. "EXCUSE EM MOI? REALLY?" Are you KIDDING. My tiny baby pup who he (Christophe) met the night before and was all charming and pleasant? Now he & Rover had gotten my week of pre paid $$$, suddenly next day he's RUDE, ABUSIVE and CRANKY 'cause he actually had to be woken up (at 845 AM when most people are working and apparently he sleeps in cause he has a hangover, or maybe a GF who doesn't want him to get out of bed) to answer the door? Whatever it was, I wasn't going lfor it! I should now leave my beautiful 😇🐕🐾 2 yr old puppy outside an apt complex in a strange new city,? You're either hung over or drunk! Let some stranger steal her... GERARD, NO THANKS! YOU SHALL NOT Be TAKING care of my pet baby! ROVER'S PART : I couldn't get anyone on the phone to address my emergency re-book because it's all online and when I did call u get someone that kept hanging up..with a foreign accept so strong (I'm foreign born as well) it's because there was no EMERGENCY specialists that could help. Luckily I helped myself and grabbed the 2nd daycare person who was so sweet and immediately offered to save the day and take my Cupcake! Thank you 2nd daycare Rover person. But not so impressive w the Rover customer emergency staff. At least we know they have SOME good people. But you really have to sort thru one by one and DEFINITELY do a meet up, check their apt or house and try maybe a one day baby sit BEFORE you commit like I did to that creepy CHRISTOPHE that left us hanging. I was still 2 hrs late for work and ROVER never reached out to offer a COMPLIMENTARY daycare nor ask what happened. That's kind'a not what I was expecting from Rover particularly since it was our very first booking. Virtual business can be great for swift 24 hr bookings but NOT so good in emergencies. FOLKS ! FOR EMERGENCIES WE STILL NEED HUMANS MANNING THE FORT OK?

For the most part, I love Rover! I started using Rover when it was dog vacay and then was bought out by Rover. I always want to make sure that my dog is comfortable wherever he stays. You can read others reviews, but it's always good to make your own impression. Also, you'll always be able to tell how your dog was taken care of just by how he acts when he gets home. Once I find a Rover sitter that my dog likes I only take my dog there unless they're busy and then I go to my alternate. Like us, they do better with routine and familiar faces. So yes, Rover works. It's like Airbnb for dogs. You can choose your place your price, etc. Just make sure you read all of their details. For example, I've never created my dog and I don't want him to be in a crate. Some sitters will only take dogs at a crate train.

I appreciate Rover as a resource to connect with local people for dog sitting. The experience with our Rover was exceptional and the updates throughout the day welcome. The initial introduction to the Rover website, like so many other websites, was not as intuitive as it could be. And the 6 or more e-mails I now receive in a week with other services offered on Rover are excessive in my opinion and is the only reason I do not rate Rover 5 stars.

Rover made finding a pet sitter who was close by and reliable easy. The only problem I had was with the app itself. I had a hard time figuring out how to contact my sitter using the app, and was not able to do so in time to avoid causing my sitter an unnecessary extra trip to the house. But my pet sitter was very kind and understanding. I would happily use Rover's service again, and recommend it to my friends.

The caregiver,Susan.The process was easy .only complaint I had to pick three and they all contacted me at the same time, maybe we should hust have to pick 2. OTHERWISE ,i highly recommend this service. Susan in Canton Michigan was absolutely great with my fur baby🤎