customer
Easy to follow
Easy to follow. Good communication. Easy set up..

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
Easy to follow. Good communication. Easy set up..
Beth
Consistent and quick feedback with all communications. Able to provide lots of info about the dogs. Sitters feedback after each visit was greatly appreciated (photos too). Only semi complaint was inability to talk with sitter prior to committing to service. With multiple older dogs of varying shapes and sizes I wanted to make sure she would be comfortable.
Janina E.
Easy to use the Rover website to find a dog sitter. The sitter we found was completely as expected based on the reviews, so I would say that the reviews were trustworthy in this case. Payment and booking were easy/automatic. I found the reminders to give care instructions for my pets on Rover a bit confusing, but I think it set up ok. I would not trust online instructions completely anyway and would always expect to talk to the sitter directly.
Justin S.
I like it...so far...
Karen
This is my first time using Rover and it was easy to use. The prior users recommendations and comments were very helpful. The quick response from the people on Rover was much appreciated.
Janet
I like using Rover but I do find the format for scheduling a sitter somewhat confusing.
Mara
I really like the app and that it allows the sitter to send updates and photos. My only somewhat negative feedback is that it doesn't have a section (or tab) for an active case. I would like it if it had something to click on that shows "in progress".
Patrizia Anna P.
Ho prenotato un sitter su Rover con largo anticipo e mi sono trovata benissimo. Peraltro il fatto di inserire i resoconti di ogni visita è molto interessante. Suggerirei però di migliorare la sezione ricerca. Tramite codice postale (della zona di Roma) mi sono stati proposti sitter che mi hanno risposto che non erano della mia zona. Inoltre molti sitter non hanno il calendario aggiornato, rendendo problematica la ricerca. Si può fare meglio insomma.
Response from Rover.com | Pet SittingSep 20, 2023
Ciao Patrizia, grazie per il tuo feedback. Concordiamo sul fatto che sia importante aggiornare il calendario: ecco perché facciamo del nostro meglio per ricordarlo ai sitter tramite l'invio di notifiche e promemoria. Per ulteriori chiarimenti, potrai contattarci per email ad [email protected], per chat o al numero 02 9475 6959. Saluti, Eleonora