RoundPoint Mortgage Servicing LLCReviews of roundpointmortgage.com

Wonderful service!! Very knowledgeable person and understanding of my questions!! Gave me a lot of time and did not feel like she was going to hang up any minute!!

The customer service agent was helpful and patient and she answered all my questions.

Alex was excellent in explaining my escrow shortage. Thanks

Alex was very knowledgeable and helpful

She was very helpful at looking into my account and explaining what I was missing

Jane was extremely helpful after a negative experience with another person. I also had two 'disconnects' afterwards so I was very unhappy at the time Jane answered my inquiry. Since our loan was sold to Roundpoint last November I have had several frustrating experiences! I now understand the complicated escrow for our taxes. Thank you for hiring people like Jane!

It was great, I spoke to Alex very patient in explaining the biweekly payments process and made me understand he was on the phone with me until I understood the process I really enjoyed his professionalism Thank you Alex

My husband had an excellent experience. His conversation was productive and we got all of our questions answered.