RossinailsReviews of rossinails.com

Got my order after 4weeks of waiting and following up . And to top it all of its not even the complete order. Sent 2 e-mails to follow up on what is going on and no feedback. Never ever Will I support them again. Useless service.

Ordered from them a month ago, received no tracking and no product!! contacted them about 4 times already, email, on Facebook as well as instagram, They seem to be ignoring my messages as they posted 2 weeks ago on their social media. Would definitely not recommend anyone to buy from them. Pathetic.

Very slow shipping. Do they use ground transportation for it? I do not know what career they use, but shipping is taking forever. Also, they split the order into two, parts of the order will be arriving separately (assuming they arrive at some point). How annoying

Website is completely misleading - made to look like there’s a shop/warehouse in Australia but orders are shipped from China. I ordered on 1 April and no meaningful updates on shipping. What a scam, would not recommend to anyone

I purchased two items thinking from Australia . Taken weeks to get and I'm sent the wrong colours . According to Rossi customer service through emails with a person with very bad broken English informing they are the right ones . They are dull, not glittery and couldn't look any diffrent to the colours I have purchased .

I was very disappointed with this company. First of all, I never received my order, after a couple emails they said since I had waited so long they would resend and give me 2 extra colors. Never happened. In fact, I was short one product that I still have yet to receive (after a year). I have emailed and emailed. Some of the products I received were to thick to even use... They said it was because the product was cold. I live in TX, its not cold! And one color didnt even come with a brush. Again they said the would send another and never received. I wasted a lot of money on their products!!!

This company is very fishy. My sister ordered a set and has been waiting for 3 weeks. They say they are an Australian company but after researching I found it is CHINESE. I didn’t understand how they had such good reviews but now I read them and saw they were all done over 1-2 days and are clearly faked by the company. Do not trust them!

I ordered a while ago and the incessant emails prompted me to post my expirence. It took forever to get the product and they were less then helpful with shipping issues and it never worked well even with following the instructions to the T and even having someone else try they never stayed on longer then a few days. I got this due to my normal salon being closed due to covid and for me and my mom to get a shred of normalcy. It was a disaster. Super upset about the quality of the product for the cost And after the issues with shipping I refused to deal with them again about the quality problem. Don't buy, find a better product.