Rosland Capital LLCReviews of roslandcapital.com

Response from Rosland Capital LLCJun 14, 2023

We are thrilled to hear that our representative provided you with excellent service and went above and beyond to explain how the process works. At Rosland Capital, we understand that purchasing gold can be a new and unfamiliar experience for many first-time buyers. We strive to help our customers make better-informed decisions, so that our customers feel comfortable and confident throughout the process. We are so glad that our representative was patient, respectful, and took the time to address all your questions and concerns. Your kind words of appreciation are truly valued, and we are grateful for your recognition of our representative's exceptional service. We will make sure to pass along your commendation. Thank you for choosing Rosland Capital. We appreciate your business and look forward to serving you again. Warm regards, Rosland Capital

Response from Rosland Capital LLCJun 14, 2023

We deeply regret that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. Our aim is to provide a seamless and reliable experience for all our customers. Our buyback policy is a courtesy provided to our clients to enable them to liquidate without any charges by Rosland Capital. As indicated in our recorded confirmation and customer account agreement it may take up to 60 days for a client’s liquidation. We value your feedback and your business. Best regards, Rosland Capital

Response from Rosland Capital LLCJun 14, 2023

Thank you for sharing your fantastic experience with Rosland and specifically highlighting Heather Ho's exceptional service. We are thrilled to hear that your interaction with Heather was both knowledgeable and enjoyable. At Rosland, we take pride in our knowledgeable team members who strive to provide excellent customer service. Heather's expertise and pleasant demeanor clearly made a positive impact on your experience. We appreciate your kind recommendation of our company to everyone. Your satisfaction and smile upon receiving your order mean a lot to us. We aim to ensure timely delivery and a seamless experience for all our customers, and we are delighted to hear that we met your expectations. If you ever have any further questions or need assistance, please don't hesitate to reach out to Heather or any member of our team. We are here to help and provide you with the best service possible. Thank you for choosing Rosland. We value your business and look forward to serving you again in the future. Warm regards, Rosland Capital