Rosabelle is listed under Cosmetics & Makeup.
Rosabelle (rosabelle.com) has 54 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing54 approved reviews, newest moderated first
Diana E.
Avoid this compony at all cost .. I ordered a mask said 10 days delivery was a birthday present , took 3 weeks I’m trying to return it as I got another gift for my friend and all they say they awaiting address PLEASE PLEASE AVOID
customer
Not even a 1 took 8 to 12 weeks to come after my first order I received a message on my mail to say this transaction did not go through so please re send . Like a fool I did then tried to inform them what had happened no response whatsoever I’ve now got 2 of these masks and can not get hold of anyone to send both of them back when realising that they are absolutely rubbish . As this was a present for someone with acne I am fuming . Can anyone help me as to where I can send these back for a refund. As seen on TV this is disgraceful
Ms Jaqueline S.
This is a scam company, I have this verified by ITV This Morning programme, they have never promoted this company or the face masks, it has been done with AI. I have been to my bank this morning and reported the scam and this company is now being investigated by the Fraud department. DO NOT ORDER FROM THIS COMPANY.
Donna W.
Do not use - I waited over two months for this mask, and now they have cancelled the order, this was on tv on ‘this morning’ the reason I used this site. I still have no product or refund.
Ann S.
I have given the company 5* for the efficiency of dealing with my sale , I’m afraid the mask wasn’t for me , The delivery was a bit later than 10 days but not a real issue. I must admit the instructions were not very clear to understand. I requested a refund and it was dealt with in a matter of hours .
Consumer
Not even 1 ⭐️ this so called company is FAKE!! I ordered the mask after seeing on This morning and I have still not received said item. I contacted This Morning and the whole advert was fake and never shown on their show! I have emailed requesting a refund this needs to be taken further it is not fair or acceptable, I’m a single mum and treated myself to this item at £48 I feel so annoyed at myself for falling for this scam!! DO NOT PURCHASE ANYTHING OFF THIS SO CALLED COMPANY THEY ARE THIEVES!!
Miss H.
Unfortunately I have also been scammed by this Company. Having seen the item on Good Morning TV I was confident the mask was legitimate and a safe bet. So disappointed I was drawn in. Felt it would be a safe purchase as it was endorsed by a reputable source on our TV screens. Doubt I will ever get my money back. Please be aware and don’t Trust the TV companies. They clearly did not carry out their due diligence and have no evidence of duty of care. Sad situation.
Irene M.
Do not under any circumstances consider buying from Rosabelle. They advertise that they provide a no questions asked 30 day money back guarantee, I can confirm this is not the case. Trading standards will be in touch with them. My request to receive a refund has not been approved and considering the mask has never worked I am at a loss as to why their finance team have refused me. I will have my bank start proceedings to retrieve my money. In summary do not buy from this website!!
