Spencer
Buy elsewhere if you like your money
I honestly can't believe I'm the first person starting this page. My girlfriend purchased me a watch winder for Christmas. Right out of the box, it did not work. We tried different cords, boxes, and outlets, still nothing. We attempted to contact them to get an exchange, but all "Sun Carry" said we could do is ship it some spot in Deleware and we would get a refund. Not before arguing with me about how to troubleshoot a cord. Presently, the package has now been refused and is now making its way back to me with zero communication from their "company". DO NOT BUY ANYTHING FROM THEM. They will take your money and run. UPDATE TO THE REPLY: ARE YOU KIDDING ME? THE PACKAGE WAS REFUSED AT THE ADDRESS YOU PROVIDED. DO NOT BUY ANYTHING FROM THIS COMPANY. CHECK THE EMAIL THREAD BEFORE YOU BLATANTLY LIE. I HAVE THE RECEIPTS AND IF I COULD POST THEM, I WOULD.
Response from Roroos Watch WinderMay 5, 2024
Dear Sir, please carefully read our return and exchange policy. What you are requesting is a full refund, but the prerequisite is that you need to return the winder to us, but you did not do so.