Janaki Y.
Sizing is off
I placed an order for 3 items and chose my size based off the size guide. Note, every dress has a different size guide. All 3 dresses were too small for me. I emailed customer service and they told me instead of shipping it back to their warehouse in China, I could keep the dresses and get a partial refund. They also said I should have emailed them first my measurements before placing an order. They ended up shipping me out the new size dress. Unfortunately, 2 of the 3 dresses were sold out. Their size guide is off and generally run small, so not sure if emailing them my measurements would have helped.
Response from RoreladySep 3, 2022
Dear, thank you for your purchase and for taking the time to write a product review. Customer reviews are important to us and we value your response. All responses will be used to further improve the quality of our service and products. We will strive to improve product quality and service to bring customers a better shopping experience.