RoreladyMake Feminine Delicate Every Day.Rorelady was born out of the belief.Our customers are Romantic,Flirty,Feminine and Retro lovers with a full social schedule and an outfit for every occasion.At the same time they are also environmentalists.
Rorelady (rorelady.com) has 37 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Robert L.
I did not receive my dress. Please refund my money.
Response from RoreladyAug 12, 2022
Hello, your package failed to be delivered because the courier could not reach you. We have contacted you by email to solve this problem. Could you please check it? Thank you in advance.
Ashley L.
The clothes were not as pictured or as described. They were made of very cheap material. They appear to be cheap knock-offs. I've contacted them for a return and refund and I have not received a response.
Response from RoreladyAug 5, 2022
Hello, dear customer. We are terribly sorry to hear that you are not satisfied with this shopping experience. We have contacted you by email to solve this problem. Could you please check it? Thank you in advance.
gail T.
These are cheap dresses made in China, from poor quality synthetic fabric and sold for a huge mark up. I paid just under £50 for a dress which was clearly not worth anywhere near that and it did not fit. When I emailed customer services asking them to advise on a return, the responded by asking for my hip/bust/waist measurements. I said I did not wish to provide these and again asked for a refund/return address. I was then asked to provide photographic evidence demonstrating how the dress did not fit. I complied to this (and expressed how shameful I found it) but even after sending photos I was still not given return details and advised to gift the dress to a friend. I pushed for a return/refund and was finally given an address - it was in China and postage to return would cost up to £30.
Response from RoreladyAug 5, 2022
Thank you for your purchase and taking the time to write a product review. We are terribly sorry to hear that you are not satisfied with this shopping experience. Customer reviews is important to us and we value your response. All responses will be used to further improve the quality of our service and products. Please let us know how we may assist you to resolve the issue you have experienced.
Cindy B.
I was ripped off. The clothing shown in the photos are not what you receive. You do not receive a full refund either.
Response from RoreladyJul 11, 2022
Dear, I'm sorry to hear that. Everyone has a different body. It is not possible for every product to meet everyone's body. This is a normal phenomenon. In terms of product quality, our company has professional product quality personnel who carefully monitor product quality throughout the entire process of product manufacturing. In most cases, it is impossible to have product quality problems. If there is indeed a product quality problem, we as a seller must assume all responsibility. However, we would like to get an objective judgment from our customers on product quality issues, because the fact that product quality issues are directly proportional to the price of the product exists. We are also constantly improving the quality of our products to enhance our customers' shopping experience. And we have three solutions for you, the one you choose is not a full refund. If you need further assistance, please send us an email and we will provide assistance within 24 hours.
Ysaline F.
The product I received was way too short and too small, I sent at least 3 messages to you and I’ve never received an answer back. I find it unprofessional
Response from RoreladyJul 11, 2022
Dear, We are terribly sorry to hear that you are not satisfied with this shopping experience. Could you please can contact us by email: [email protected]? We will try our best to find out the information for you and give you a solution.
Katy W.
Order didn’t arrive
Response from RoreladyJul 8, 2022
Dear, Due to the mistake of the logistics provider, the item was lost in the delivery process. we have contacted you as soon as possible to give you a refund and compensation. We always do our best to take care of our customers. If you have any questions, please contact our email at [email protected] thank you!
Taya
Awful quality. Material feels like cheap plastic and the quality of the dress is very poor. And the worst thing is that you cannot return it.
Response from RoreladyJul 6, 2022
Dear, Thank you for taking the time to leave your valuable feedback, and we apologize for the experience you detailed in your review. In terms of product quality, our company has professional product quality personnel who carefully monitor product quality throughout the entire process of product manufacturing. In most cases, it is impossible to have product quality problems. If there is indeed a product quality problem, we as a seller must assume all responsibility. However, we would like to get an objective judgment from our customers on product quality issues, because the fact that product quality issues are directly proportional to the price of the product exists. Of course, we are trying to provide more cost-effective products for our products. If you need further assistance, please send us an email and we will provide assistance within 24 hours. We look forward to your continued support. Sincerely Anna
