Rooted Treasure is a small family-owned and operated company. Our focus is to provide our customers with sustainably harvested organic products that are made using the traditional methods of our ancestors. We believe that it is our responsibility to stimulate the economy of our community. Your business supports our efforts, and for that we are grateful.
Rooted Treasure (rootedtreasure.com) has 123 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Leslie T.
I really like the product. I’ve order before with them because the quality of their oil is awesome. But I misread what I was ordering so what I received wasn’t exactly what I thought I was getting. My pass order the bottle was bigger and price was reasonable. So when I received one small bottle and the cost was more expensive I felt like I overpaid for what I received. Other than that excellent quality.
Tobia R.
I love the product. The only thing I experienced was a delay in my order. It was 10 days and I hadn’t received my order so I emailed you all and I found out that it had not been shipped yet. Other than that I love the product very well thank you. But I wonder had not sent the email when I have received my order.
Response from Rooted TreasureJul 23, 2024
Hi thank you for your honest feedback. We strive to ship as soon as orders come in. As a small and growing company we are working hard to fix any shipping delays.
London W.
Terrible customer service. I sent emails inquiring about my order because I've never ordered from this site before. I never received a response to any of the emails, no notification of my package being processed or sent when it was sent out. Not sure if this is even authentic JBCO made in Jamaica because the shipping label says NY and now I'm stuck with three bottles. I'm going to try the oil out see how it is. I mainly want to use it for castor oil compresses.
Response from Rooted TreasureNov 18, 2023
Hello London thank you for your feedback. We have not received an email from you unless it landed in spam furthermore you or someone close to you had to physically go online to place your order. Our oil is made in Jamaican and shipped to NY to distribute within the US.
