Jacob
Love our coop!
Love our coop!
Response from Roost & RootOct 10, 2019
We love that you love it! Thank you for your business, Jacob.

We build premium quality chicken coops, greenhouses and other backyard structures.
Roost & Root (roostandroot.com) has 764 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jacob
Love our coop!
Response from Roost & RootOct 10, 2019
We love that you love it! Thank you for your business, Jacob.
Trey
Helpful, polite and prompt. Couldn't ask for anything more.
Response from Roost & RootOct 10, 2019
Great to hear, Trey! But if you ever need more, please call any time!
Haley
Dyan and her team are amazing. They helped me with ordering, they gave great advice on site placement and prep and when 2 parts came damaged, they sent out replacements at no charge right away. They are so responsive and have continued to be a resource for us as new chicken keepers even after the sale was complete. So happy to be able to support people who truly know what they are selling and care about the customer and the end user (the chickens!). Highly recommend any of their offerings. You can find coops for less money but you won’t have the service, quality or dedicated support and care that you will from the Urban Coop Conpany!
Response from Roost & RootOct 7, 2019
Haley, so happy we were able help! And thank you for reaching out to us about the shipping damage. A lot of our coops take longs trips to their new home. Damage happens every now and again, but we are always willing and ready to fix parts that took some bumps along the way. Enjoy your coop and please let us know how the new model of our 3D poultry drinker works this winter!
Aaron
Absolutely worth every penny! I admit it was hard to contemplate spending this much money when I am handy enough to build a coop. but you cannot fathom all the things that are thought of when it comes to convenience for you, and the health of your hens. So easy to maintain, feed, clean... and the birds seem to love it. The easier it is to take care of your city birds, the less likely you'll give up on the idea and everything you did spend money on will be a waste. This is a no brainer. Best part is, it's also attractive.
Response from Roost & RootOct 4, 2019
Aaron, I appreciate you taking your time to write this review. We literally put hundreds of hours into designing, prototyping, and using our coops before we put them up for sale. We try our best to make a product that is best for both our customers and their birds. Reading your words is very rewarding. Thank you for your business and enjoy your coop!
Eric
Great local company, our coop is top notch, and our five chickens feel right at home. Thanks Urban Coop!!!
Response from Roost & RootOct 4, 2019
Thank you, Eric! We appreciate your business and the kind words. It’s always nice to send word out to our shop workers that we have a happy customer. Glad you and your chickens enjoy the coop. Reach out to us anytime. Kevin Production Manager
Lori
I love our new coop and my girls seem to too! Such smart design! The storm panels are genius.
Response from Roost & RootOct 2, 2019
As the person who designs our coops, I particularly love your feedback ;-) Thank you!
Mark
The coop is awesome, only problem here in the northwest we get a lot of rain. We use pellets on the platform that we built for the coop, but they keep getting wet. I’m going to put a sheet metal skirt around the base to see if that helps.
Response from Roost & RootOct 2, 2019
Thanks for the review... Love to share with you our feedback from others about battling the elements. With livestock (which your girls are) it’s a balancing act in every season. Just rest knowing your girls are a lot tougher than we give them credit for. Reach out if you want to [email protected]
Renee
Urban Coop was great to work with. I had a lot of pre-questions, delivery questions, and a couple after delivery questions. ALL of my concerns and questions were answered. I would say customer service is top of the line. I would probably give the coop 4 stars at this point, because I have not made it through a winter yet. I can better rate it after that. But, my guts tell me it might be a little slight for winter and I am not sure about water not freezing. I am worried about the underneath of the coop being open completely. But, as a whole, I believe I purchased the best pre-made coop out there. ( I purchased the Walk In coop)
Response from Roost & RootOct 2, 2019
Thank you for the feedback. Chickens make us look good. They’re amazingly reliable business partners. Heat is a much bigger issue for them than cold, you’ll / they’ll make it through winter. They just do. As for water freezing... it’s a tough nut. Our heated waterers were out in our first 4 years of business and reliably protected down into the low 20’s or teens. Trying to get better, we invented and patented our freeze guard poultry nipple and version 1 reliably got people down to something like 0F . This year, we released V2 trying to improve again. It’s part keeping the water from freezing and part keeping the nipple flowing. If you want to email me (Montie) through our website I can talk to you about cold weather some more. I’ll lose the freezing water battle, but I want to lose as low as we can. As for hens and temps... we know for fact our coops are used every season for past 6 years where it get 20 below or even more and we hear great feedback. Trick is to let your birds “feather up” the way they would naturally. We also released this year an improved snow panel retainer twist lock clip. If your coop wasn’t delivered with them, we’ll gladly send you some free of charge to “upgrade” your existing panels. Just contact us.