John
I purchased two coops and am very happy…
I purchased two coops and am very happy with them. The quality is very good on both coops. My only reason for giving only four stars is on the pick up. We live local so I asked a friend to pick the coops up directly for us since we didn’t have a vehicle that could hold everything. We thought both coops would be packed in two kits, similar to the pictures on your website. Instead, all the parts were just stacked in the bed of our friend’s truck. That turned a real mess when we unpacked it at our house - there was no easy way to tell what parts went with which coop. That took extra time when we were ready to build - separating each part ( piece of wood) into a pile for each coop. I am confused why the kits weren’t left combined.
Response from Roost & RootMar 8, 2021
Thank you for the compliments on the coop, John. I'm happy to hear that you are pleased with the product. I am sorry for the confusion on the panels. We state in the e-mail about the pick up process that the coops will not be packed as we typically do for shipment. We will review that documentation to make sure that it is as clear as possible. Glad you were able to get everything squared away. I hope your birds are happy.



