Christopher K.
Amazing customer service support
Amazing customer service support! Can’t recommend more highly!!
Response from Roost & RootAug 10, 2026
Thank you for the kind words, Mr. Kusek. Glad we were able to serve you.

We build premium quality chicken coops, greenhouses and other backyard structures.
Roost & Root (roostandroot.com) has 764 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Christopher K.
Amazing customer service support! Can’t recommend more highly!!
Response from Roost & RootAug 10, 2026
Thank you for the kind words, Mr. Kusek. Glad we were able to serve you.
Allison T.
Super responsive. Allowed me to do a local pick up. Even helped me after my purchase trouble shoot an issue on my end. Love my grub cone
Response from Roost & RootAug 7, 2026
Thank you for your order, Allison. Hope you are enjoying your GrubCone!
Yvette G.
I was having issues with racoons in the coop I had. I purchased a Heritage Coop from Roost & Root. The installation was pretty easy as we followed the instructions that came with it. It is very good quality and strong and they include everything you need to make the chickens comfortable and safe. It was a great purchase!
Response from Roost & RootJul 29, 2026
Thank you for kind words, Yvette. We are glad to hear that you are pleased with your Model 30 Heritage coop. When you birds are safe we are happy! You should not have any raccoon issues now that you have our coop. We'd love to see a picture of your set up if you ever have a moment to share it with us. We can receive pictures at [email protected].
Bryan C.
Above and beyond customer service. Super knowledgeable and professional. Cannot thank you enough.
Response from Roost & RootJul 22, 2026
Thank you, Mr. Caffee. We were grateful for you patience and understanding while we worked through the damage from the shipping company. I'm glad we were able to work through inventorying the parts and getting you what your needed ASAP. Hope the new Walk-In Coop is doing well and that your birds are happy! We'd love to see a picture if you ever have a moment.
Meghan
Best customer service and my chickens love it!
Response from Roost & RootJul 1, 2026
Thank you for choosing us, Meghan! I'm glad you like your new Backyard coop. When your birds are happy, we are happy!
Lisa D.
I bought a coop from them years ago and it has lasted about 15 years. I bought this smaller coop for my side yard. I love it! It sits by my lemon tree. The juvenile chicks are loving it. It is well made and I have confidence that it will last at least 10 years. The wood is good, it was easy to assemble. We had a small problem, and I got a fast call back to help with our concern. We have strong wind and this is handling that very well.i highly recommend this company. Their work is excellent. I have bought cheap coops and they last about 1 year and cost several hundred dollars. This may cost a bit more, but it will last a long time and the personalized name board makes it super fun!
Response from Roost & RootJul 1, 2026
Thank you taking the time to leave us such a kind review, Lisa. We are grateful for your repeated business. Hope your new Backyard coop also lasts you 15 years! Maybe we will hear from you again around 2040 for another coop.
RC
Fast, smartly packed shipping and good instructions
Response from Roost & RootJun 25, 2026
Thank you, Mr. Cannon. Hope your birds are happy in their new Backyard Coop. We appreciate your business!
Chandler
Simple to put together and the quality is great! Great customer service!
Response from Roost & RootJun 24, 2026
Thank you for the review, Chandler. Happy to hear assembly was simple and that we were able to serve your through the buying process. Enjoy your Backyard coop and reach out anytime.