Active Ventilation ProductsReviews of roofvents.com

I ordered them. They were made. They came on time. I put them up. They look and work great.

Quick service, even when they forgot to ship part of the order originally. They promptly made if right. Highly recommend them for ventilation products. High quality materials used.

The product is good quality and I could use more, but, with the shipping charges this company charges I doubt I will order again. I paid $40. for 2 aluminum vents and they charged another $40. for shipping 2 items that weigh a total of 4 pounds. Just 2 lightweight aluminum vents wrapped in some bubble wrap in a box. Talk about doubling your money on the sale! I would have given them a 1 rating except that the vents are pretty good quality, but the shipping is a ripoff, sorry to say!

The only thing I would change is the quote process, it took longer then I would have liked.

First of all, Active Ventilation was the only company I could find that offered a solar powered (PVC) roof vent fan / accelerator. The web site was easy to navigate, product specifications easy to understand, and the ordering / fulfillment process was quick and easy. The item arrived within days, neatly and safely packed. If I have any reservations, it's that the fan doesn't seem to pull much. But I'm going to trust that the CFM rating they "advertised" is accurate since everything else about them is buttoned-down.

I did not enjoy working with this vendor. In phone conversation, I had a hard time getting the information I needed. I had to submit my order and wait for a quote to find out pricing and availability. That took longer than I was told. My order took longer to ship than I was told and then longer to arrive (which I understand is not really in the vendor's control). The packaging was inadequate and all four of the large vents I ordered were bent and dented, but by that time, I was so ready to be done with it, I just used a couple of vice grips and bent them back into shape and used them. I think the vents were grossly overpriced, but I couldn't really find other vents of a similar size and these meet the specifications and don't leak, so I am grateful for the product.

Came pretty quickly, well packed. It was obviously well made. We installed it on a vent in our place in 29 Palms, CA, which is REALLY hot in the summer. Also the ceilings are fairly low (barely 8 ft). It really seems to make a difference as the hot air is venting out. we are getting 3-5 degree temp reduction on the really hot days from one vent. On the cooler days we are getting 5+ degrees difference. We have a large cement floor which is a large heat sink. Thank you. Would buy again, and probably will.

Received great information and product knowledge from Martin during the ordering process. Also received 5 star service for super fast delivery. However product arrived with internal damage on 2 of the 3 vents ordered. Packaging was not even close to being capable of handling ground shipping. Cardboard was thin and there wasn't any reinforcement to resist impact. My email back to the company notifying them of the internal freight damage was ignored.