Henry B.
I had the opportunity to ship orders…
I had the opportunity to ship orders through Rolitek using Seller Fulfilled Prime, and overall, it was a positive experience. While there were a few minor hiccups along the way, such as some orders not shipping on time, the majority of the process went smoothly. I understand that there can be challenges with carrier scanning, but Rolitek made efforts to resolve any issues that arose. The team was responsive and took my concerns seriously, ensuring that I remained in the Seller Fulfilled Prime program. Similarly, with outgoing Amazon FBA orders, there were occasional delays and some confusion with pallet counts and weights, but Rolitek was quick to address and rectify these situations. Despite a small incident where some shipments were not delivered as expected, Rolitek remained dedicated to resolving the matter and maintaining open communication. Overall, I appreciate the efforts of the Rolitek team and their commitment to providing quality service.