Robert
I threw the whole thing into the trash!
This review is specifically for the Steam Journey puzzle. The station, track and passenger car went together fairly well. Only broke two parts during the assembly of those pieces, which I was able to repair with glue. The locomotive was the real challenge. First, the double-sided tape provided was useless at holding parts in place. Then, the tabs to hold the chassis to the locomotive base didn't align, so they needed some serious sanding to get them to fit. The final straw was trying to pin a side rod into place. The pin didn't align with the hole on the locomotive. During the struggle to get the pin in, the locomotive slipped and fell onto the floor. This broke several locomotive pieces beyond repair. The puzzle parts seemed really fragile. Perhaps I just had a defective kit? After this experience, I definitely wouldn't recommend purchasing anything from this outfit. Edited 8/31/26 to add: The company reached out through this review and fully refunded my purchase price. Thanks!
Response from RolifeAug 19, 2026
Hi Robert, Thank you for your honest and detailed review — we're truly sorry for the frustration with the Steam Journey puzzle. What you described isn't the experience we want for you, and we appreciate you taking the time to share the specific issues so we can improve. Please email us at [email protected] with your order details and reference number, and our team will do everything we can to make this right, including replacing the broken pieces. We hope you'll give us the chance to win back your trust.



