RolifeReviews of rolifeonline.com

Response from RolifeJan 8, 2024

Dear sir, We sincerely apologize for the inconvenience you're facing regarding your purchase. We understand how frustrating it can be not to receive your order, especially when buying from what you believed to be the official shop. To assist you further, we've contacted you via email. Thank you for your patience, and we appreciate your understanding as we work to resolve this matter for you. Best regards, Rolife Team

Response from RolifeDec 20, 2023

Thank you for your feedback, our after-sales team will contact you via email. However, your package is shown to have been placed in the mailbox on December 11, we suggest you check it carefully. If you still can't find it, please contact your local carrier promptly, thank you!

Response from RolifeOct 26, 2023

Thank you for taking the time to provide us with your feedback. Due to the uncontrollability of international shipping, shipping time may be affected. We are so sorry for the inconvenience. Our customer service has send you a response regarding to your case. Please check your email :)

Response from RolifeOct 18, 2023

Hello, I feel so apologize for the inconvenience. In international transportation, glue and paint are dangerous goods. But they are common in local stores, you can find them easily. You could use eco glue, wooden glue or super glue. And the pigment is acrylic. If you have any questions, feel free to contact us. Thanks for your feedback. Rolife Team

Response from RolifeMay 5, 2023

Thanks for taking the time to give us feedback. We apologize for giving you a bad experience. We can assure you that this is not a SCAM. You mentioned that the seller is shown as robotime.com because Robotime is the parent company of Rolife, which is clearly stated on our website. We want you to know that Rolife always protects every customer's rights. If you have not received your package or have questions about shipping and delivery information, please email our customer support at [email protected]. Thanks for your understanding.