Carol
Issues from start to finish
When I placed the order online, there was no place to add a different shipping address separate from the billing address. Therefore, I had to write a separate email to ask to please send these two items to a different address than the billing address and my email was acknowledged. However, when the two items shipped, they were shipped to the billing address anyway!! Now I have to find someone in Florida to send it to me here in Colorado. The only remedy the company offered was to reimburse me for the second shipping costs which does not cover the delay and frustration! In addition, after placing my order, I received an email stating that one of the fabrics that I selected was discontinued and to pick another fabric. This was very frustrating as I spent a significant amount of time selecting just the right fabric. This should not have happened if the website was updated appropriately. I will not be recommending anyone to this company.


