Roen Health is a modern telehealth provider focused on personalized weight loss and wellness care. We connect patients with licensed providers and pharmacy partners across the U.S. to deliver safe, effective treatment plans tailored to individual goals. With a commitment to transparency, clinical integrity, and compassionate support, Roen Health empowers you to take charge of your health—on your terms.
Roen Health (roenrx.com) has 103 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
roenrx.com
Website
roenrx.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had a good experience with Roen Health. The service was easy to understand, communication was helpful, and the overall process was well-organized. I appreciated the convenience and user-friendly experience.
Response from Roen HealthSep 28, 2026
Thank you so much for sharing your experience, Justine! We’re happy to hear that the service was easy to understand, our communication was helpful, and the process felt organized and convenient. We truly appreciate your trust in RoenRx and your kind feedback!
JO
Joseph
I really enjoy the results
I really enjoy the results
Response from Roen HealthSep 28, 2026
Hello Joseph! Thank you so much for sharing! We’re thrilled to hear that you’re enjoying your results. We truly appreciate your trust and are grateful to be part of your journey!
KK
Krista K.
How quickly you got back to me to help…
How quickly you got back to me to help me out with any issues
Response from Roen HealthSep 28, 2026
Thank you so much for your kind 5-star review, Krista! We’re happy to hear that our team responded quickly and helped resolve your concerns. Providing prompt, dependable support is very important to us, and we truly appreciate you sharing your experience!
LR
laura R.
very informative and helpful
very informative and helpful. Easy to understand
Response from Roen HealthSep 25, 2026
Hello Laura! Thank you so much for your kind feedback! We’re happy to hear that the information was helpful, informative, and easy to understand. We truly appreciate you taking the time to share your experience!
JG
Jonell G.
My medicine came quickly and great…
My medicine came quickly and great instructions.
Response from Roen HealthSep 24, 2026
Hello Jonell! Thank you so much for taking the time out of your day to write a kind 5-star review about your experience using RoenRx. I am so happy to hear that your order arrived quickly and that you received our instructions. I know how important both of these things are! We are excited to be alongside you on YOUR journey, and we wish you all the best!
SM
Sandro M.
Roen Health made the healthcare process…
Roen Health made the healthcare process much more convenient for me. I found the platform easy to navigate, and the communication throughout the process was helpful and straightforward. Overall, it was a positive experience.
Response from Roen HealthSep 23, 2026
Hello Sandro! Thank you so much for sharing your experience! We’re happy to hear that Roen Health made managing your healthcare more convenient and that you found the platform easy to navigate. Clear, helpful communication is very important to us, and we truly appreciate your kind feedback and trust!
LO
Lori
Very easy wasn't hard to answer…
Very easy wasn't hard to answer questions
Response from Roen HealthSep 23, 2026
Hello Lori! Thank you so much for your kind feedback! We’re happy to hear that the process was easy and that the questions were simple to complete. We truly appreciate you taking the time to share your experience!
AT
Alana T.
SCAM and fraudulent
SCAM and fraudulent! They advertise a $39 fee which they refunded and make it look like your account is cancelled. Then not even a month later was charged $135 for nothing but medical support by providers, one on one coaching and I was not contacted, emailed or even told if I was approved the first time I was charged. They absolutely will not refund you and were even sent a warning letter by the FDA in July of this year. The GLP is additional charges of $199 if approved. Customer service is terrible and they continued to repeat my name over and over incorrectly and kept saying they understood my frustration. Do your research and go with a reputable company that has positive reviews. Lesson learned to do this myself. So angry and frustrated!!!
Response from Roen HealthSep 23, 2026
Hello Alana! I’m sorry to hear how frustrating and upsetting this experience has been. The monthly weight-loss membership provides access to a provider, Care Team support, weight-loss medication options, a nutrition plan, and a workout plan. Our team can also work directly with your insurance to help seek coverage for your preferred medication. If insurance does not cover the prescription, a non-GLP medication may be available at no additional cost with the membership, or a GLP-1 medication may be prescribed for an additional cost.
I’d appreciate the opportunity to personally review your account, cancellation status, charges, and prior communications to determine what happened and how I can help. Please email me directly at [email protected].
