Rockstar Pro MoversReviews of rockstarpromovers.com

They made sure all my items were protected and delivered it all to me safely. The customer service was very good. I will most definitely recommend these guys to my friends and family without a doubt!

This was the shortest move I've done in 2 years from the valley to the city, 22 miles. The crews that worked, were professional, prompt - all around awesome. However, there was one 20 x 20 framed piece of art that never made it to my new place, as well as a box. I packed and numbered every box myself and upon arrival, I checked off each box except for 1, as well as the framed art. Aside from getting the runaround about that, I was told that I "misunderstood" the manager's confirmation that they'd hold my belongings for a night or 2, even up to a week without charging me the $200/mo fee but for their paperwork it had to be there. Then i was terrorized to pay the monthly fee for 2 nights. They claim the minimum is 3 hours. However on unloading day, it took Alex and his helper 1.5 hours to unload but next thing I know I'm being held hostage for 4.5 hours - because it took 1.5 hours to load my items from storage into the truck. It's basic math but I was definitely overcharged and robbed. Supposedly there's a claims department that will get back to me. Just like the Alex said the owner would get back to me ... UPDATE: Wow - The owner finally contacted me! All I can say is his reply is more inflated than his rates and professionalism. I didn't refuse to pay anything, Issac offered because it was straight move with no packing or unpacking, there wasn't even any unwrapping of furniture because I did it but then again what mover isn't a terrorist who just takes whatever they want while gaslighting you. I didn't even sign the form stating that I received all of my items but Alex said the owner would contact me and sort it out. I'll never see my framed & signed Andre Saraiva Mr A ever again due to their lack of professionalism and thoroughness. And if asking one to repeat themselves or spell out their name (but sound it out instead) because I can't understand their accent or "perfect English" is not at all racist, it's asinine.

Any moving company that asked for up front payment is more than likely just they want money. But after using this company I have a good experience at all!

The movers worked smoothly and with minimal supervision. And they were nice! We would definitely recommend them to anybody who asks.

MANY ITEMS DAMAGED. Sadly I am still waiting for Isaac to inform me when they can repair the multiple scratches done to my floor, desk, china cabinet and the sticky residue that won't come off my expensive monitor screen. Disappointing that they damaged multiple items and didn't mention it when they must have been aware. Then no return emails when I email them, placating on the phone and so far empty promises of planning to repair the damage they did but no date set and starting to smell like a rat.....

Trust worthy excellent

This is the second time that I have used this company and again I could not be more thrilled with the service. The men who helped me were very professional and quick. Very satisfied with our experience yet again and would highly recommend to anyone who wants value for their buck and wants a friendly, curtious service.

The movers were on time, fast, efficient and very professional. The estimated time for the move was 5-6 hours and the move took 4 hours. I highly recommend this company based on my move. Thank you.