RockMerch.com Reviews | Read Customer Reviews of rockmerch.com

RockMerch.comReviews of rockmerch.com

3.5495 reviews
Books & Magazines

RockMerch.com

About RockMerch.com

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘

RockMerch.com (rockmerch.com) has 495 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Website: rockmerch.com
Category: Books & Magazines
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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RockMerch.com reviews

495 approved reviews, newest moderated first

Dale T.
Nov 5, 2021
Awesome service man..
Awesome service man..
Response from RockMerch.comNov 6, 2021
Dale, you are awesome! We sincerely appreciate having you as a customer and thrilled that we met your expectations. You absolutely Rock! RockMerch 🤘
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Pete
Oct 24, 2021
Customer Service? None.
The sizes were way off. I bought XL and the t-shirts I got were like Moo Moos. I contacted RockMerch about it and got no response whatsoever.
Response from RockMerch.comOct 25, 2021
Hi Pete, Sorry to hear that the sizing did not work out for you. We'd be happy to exchange; no worries. Please check your spam/junk folder since our response is likely there. Also, I'll ask the customer service team to respond again. Best regards, Steve Newman, CEO RockMerch
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Arnold
Oct 20, 2021
A fantastic album!
A fantastic album!
Response from RockMerch.comOct 20, 2021
Hi Arnold! Thank you for taking the time to review us! You absolutely Rock! RockMerch 🤘
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diane M.
Oct 20, 2021
So fun wearing my KISS tshirt at the…
So fun wearing my KISS tshirt at the concert.
Response from RockMerch.comOct 20, 2021
Hi Diane, We are thrilled that you got the shirt that allows you to rock and roll all night and party every day! 😁 It was amazing of you to take the time to have reviewed us! You absolutely Rock! RockMerch.com 🤘 (and this one for Gene! 🤟)
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John M.
Oct 17, 2021
Great products excellent quality very…
Great products excellent quality very happy
Response from RockMerch.comOct 17, 2021
Hi John, When our customers are happy, we are ecstatic! That's our goal in each and every order! 😁 We sincerely thank you for taking the time to review us and look forward to seeing you again on the site soon! You absolutely Rock! RockMerch 🤘
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Peter J.
Oct 17, 2021
Great stuff!
Great stuff!
Response from RockMerch.comOct 17, 2021
Hi Peter, Your review is quite to the point and also very accurate! 😁 Thank you very much for shopping with us and we look forward to seeing you again on the site soon! You absolutely Rock! RockMerch 🤘
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Michelle C.
Oct 16, 2021
Great merchandise
Great merchandise! Got my order quickly also! Very pleased with every order I have placed.
Response from RockMerch.comOct 17, 2021
Hi Michelle, Thank you so much for being a repeat customer of RockMerch and also for taking the time to review us! We look forward to seeing you on the site again soon. 😁 You absolutely Rock! RockMerch 🤘
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AMEENAH
Oct 13, 2021
Order delivery slow - UPDATE
Maybe it’s a coincidence that I gave a bad review and got my shipping notice on the same day a few hours later, maybe it’s not. Point is, the order is being shipped! My previous orders have been slow too, but not this slow, so yeah, I guess they’re a little hit and miss in that department. But, RockMerch makes quality products. That’s why I’ve ordered from them a few times. Steve pointed out that custom orders take a little longer. But again, I’ve custom ordered before and it didn’t take so long. Anyhoo. I think the Internet did it’s job on this one. I got the attention of the powers that be. And, they were prompt and kind in their response. Perhaps they’ll adopt delivery estimates so customers don’t freak out?So….order cool shirts from Rock Merch! Just be patient or order way in advance of whatever event you wanted to wear the clothes to so you’re not frustrated.
Response from RockMerch.comOct 14, 2021
Hi Ameenah, Thank you for your updated review! It was pure coincidence your order shipped today. 😁 Many of the items on the site say "Special Order" in the name. This is always followed with the time frame in the product description. For example, on the item you purchased, it has this note: Special Order - Item Ships Within Approximately 21 Business Days. Special Order Items are often created just for our customers. Likely we can do a better job of highlighting this or updating our customers to know that we have not forgotten about them or their orders. We will look into tools to do that. Again, thank you very much for being a repeat customer. We appreciate it! You absolutely Rock! 🤘 Best regards, Steve Newman, CEO RockMerch
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