rockflowerpaperReviews of rockflowerpaper.com

Response from rockflowerpaperJan 5, 2022

We would like the opportunity to investigate your feedback further. Please could you contact me at [email protected] or call our team at 415-462-0001| 800-281-0357? We’ll work with you to resolve any issues as quickly as possible. We tried contacting you through email as well but haven't heard back from you. Waiting to hear from you.

Response from rockflowerpaperOct 15, 2021

Hi there, This is the E-Commerce Manager at rockflowerpaper. I apologize. Our customer service associate is taking time off to attend a wedding, so unfortunately we have been understaffed lately. I have identified your order and your contact information and will make sure our customer service associate contacts you Monday and resolves this issue.

Response from rockflowerpaperNov 11, 2021

We understand your disappointment with us and agree that this is not acceptable. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately, please contact [email protected] if the issue is still not resolved.

Response from rockflowerpaperSep 2, 2021

I’m very sorry to hear about your experience. This is definitely not the standard of service we aim to provide. We'd love to make this right for you. If you could contact me on [email protected] or I can call you if you can share your number and best time so that we can rectify our error as soon as possible.

Response from rockflowerpaperAug 4, 2021

I’m very sorry to hear about your experience. This is definitely not the standard of service we aim to provide. We'd love to make this right for you. If you could contact me on [email protected] or I can call you if you can share your number and best time so that we can sort this out as soon as possible.

Response from rockflowerpaperSep 2, 2021

Thanks for taking time to leave a review and making me aware of this, I'll certainly look in to this for you and make sure there is no technical glitch in our review auto email system.

Response from rockflowerpaperAug 4, 2021

I’m very sorry to hear about your experience. This is definitely not the standard of service we aim to provide. We'd love to make this right for you. If you could contact me on [email protected] or I can call you if you can share your number and best time so that we can rectify our error as soon as possible.

Response from rockflowerpaperAug 4, 2021

I’m very sorry to hear about your experience. This is definitely not the standard of service we aim to provide. We'd love to make this right for you. If you could contact me on [email protected] or I can call you if you can share your number and best time so that we can rectify our error as soon as possible.