Chun Ming B.
Bad experience
Bad experience

Rocket Industrial helps businesses Package With Less—less cost, less material, and less time. We provide packaging products, equipment, and services designed to optimize efficiency and streamline operations. By focusing on smarter packaging solutions, we help companies reduce waste, improve productivity, and lower overall costs.
Rocket Industrial (rocketindustrial.com) has 288 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Chun Ming B.
Bad experience
Todd H.
Purchased an item online. My card was charged. Realized after 4 days I never received a shipping notification. Called to check on the order and told it was out of stock and back ordered. I needed this item! So I cancelled the order and bought the item from someone else. 2 things: 1. If the item is back ordered, notify the customer so they can decide to wait on it or cancel the order. Don’t just sit on your hands! 2. Don’t take money From a customer for an item you don’t even have. Bill them when the item is in stock!
KD C.
Never received any order confirmation or corespondents. Still waiting for any confirmation on shipping ? Scheduled delivery? Yet credit card was billed immediately after order. Very disappointing.
Jason B.
Vacuum bags were unpackaged from manufacturer and sent in a big pile in a box
Joseph D.
Its been 8 days without shipping my order. Emailed them twice with no response. I will never order from them again!
Response from Rocket IndustrialJan 30, 2019
We thank you and appreciate you taking the time to tell us about your experience! We assure you we are dedicated to providing our customers with the best possible service and apologize that we fell short of that on your order! We have checked with our internal team and confirmed they spoke with you and that your order delivered today. We will use your feedback to ensure our customer’s future experiences are enhanced. Thank you for providing this feedback and please do not hesitate to let us know if there is anything else we can assist with.
Raghavender Y.
Not satisfied with quality of item