Alec S.
Clear. Competent. Concise. Friendly. Helpful.
Clara Santos was on the other line right away. She responded immediately when I entered a question into chat. I can't say how meaningful it is to have real people to talk to who care about seeing a resolution to my problem. Clara was clear, friendly and on point giving me precise and full answers to my questions. While we couldn't resolve my issue right away, I left with confidence on next steps and a support ticket in my inbox. I have little to no dev experience, and it was comforting to have such a strong platform and team member to field my questions. Thank you. PS In the time it took to right this review, my problem was fixed. Thanks Clara.




