Rock.comReviews of rock.com

Im still waiting for my order to arrive since December 2017, Whats going on?? Order ID: 1439377 tracking number UM000372355US

I ordered a size small crop t shirt and when on I received my order I got a long wide shirt labeled "small". I've emailed website 3 times to get correct size or money back..no reply!! Really bad customer service and waste of money!!

I have ordered from this company before and it went very well. So I ordered again and this will be the last time. Order says it was shipped on the 5th of February 2018 it is now the 22nd of February. I have tried emailing and I received an automated email saying someone would contact me in 24 hours. It has been a week and still no contact.

Ordered a shirt on 1/25/18 and have yet to receive it. When trying to inquire about my order at store@rock I get a Failure Notice reply email. Why not have a phone number or a working email. DON’T DO BUSINESS WITH THIS COMPANY!!!! Total rip off!!! Heading to Google for another negative review!

I ordered a vinyl last Dec.22 as a Christmas gift to my boss and it has not come still..I’ve attempted emailing them and their email states the “ 3rd Party “ has the shipping information. I just want to know if they have shipped it or not they should have obtained that information to give me some closure. Also when I sent a second email stateing I want a refund no response has been given. Don’t think I will be using them again. Still haven’t got my product and I’m out a gwap of money. Very unprofessional.

Never received my parcel!

ofrecen envío internacional de 7 días hábiles, llevo mas de dos meses y aun nada, nunca recibí nada, no compraría nunca mas en una empresa así, saludos

Read previous review titled "International buyers beware ". I will take this opportunity to add additional comments. This Co does not believe in customer service, they use lies to achieve one thing,get your money. when things go wrong as they did with me because they sent the wrong size and used their arsenal of lies to prevent them from doing the right thing which was simply to replace the t/shirt at their expense, instead they choose to use the cheap method of "The best line of defense is attack ". Last but not least is quality of the t/shirt material which to say the least is cheap and nasty, a $5 dollar item at best. Their reply to my first review was simply them trying to placate me in order for them to look good on Trust Pilot. Pathetic.BUY FROM THIS CO AT YOUR PERIL.