RoccatReviews of roccat.com

The scroll wheel would skip when going up and down. Roccat had no problem replacing my mouse after trying the steps provided first. They had me take a photo of mouse, cable, and cut cable the take another picture. Sent me a replacement and it's been awesome.

I contacted their customer service, since I couldnt find a replacement mic in EU on their website. They offered me a new one sent to my address, FREE of charge! This is how to make customers come back!

I had a problem with keycaps on my roccat keyboard, they were really quick and professional to solve my issue. Best support ever

My headset stopped working. The support has responded quickly to my request. It turned out that the transmitter was broken. I received a new one immediately. Now the headset works perfectly again.

I needed a new transmitter for my Roccat Elo Air headphones 🎧 and they immediately accommodated me 🤩 thank you very much and keep up the great service!

I have contacted customer support 3 times. Once to ask a question, that was answered quickly. I had two hardware failures, one mouse and one keyboard, both were RMAed quickly and without issue. All three instances were positive and smooth.

After encountering a problem with my roccate kone Pro air they helped out realy quick and replaced it once it was a sure thing it wasnt fixable.

Continuously improving products, and their build quality, plus a stellar support. Looking forward to new exciting products.