Christine
We haven't been able to print our bags…
We haven't been able to print our bags due to changes with valve placement restrictions change. Our designers designed with the original rules and now it's locked. This is costing our start up company. Debating to look at other companies that don't guidelines that affects the consumer negatively.
Response from RoastarMar 7, 2022
Hey Christine, We're extremely sorry to hear that you had a bad experience working with us, and we wanted to let you know that we understand your hesitations. Our mission is to help small businesses thrive and if we made your packaging experience anything but exciting, we are truly sorry! As we grow and stretch our production capacities, and to avoid inconsistencies and errors, we must consolidate the amount of customizing we can allow. We sincerely apologize that the timing of this has hurt your packaging experience. If we aren't the best fit for you as your custom packaging partner, we appreciate the honesty and wish you nothing but the best, but of course would love to see you return!