yessica C.
Lenny Was an excellent person help me I loved really only can say thanks
Lenny Was an excellent person help me, we need more like him, I loved really he listens understands and helps so kindly and quickly Lenny thank so much
Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best,bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy
Roamingmood (roamingmood.com) has 315 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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315 approved reviews, newest moderated first
yessica C.
Lenny Was an excellent person help me, we need more like him, I loved really he listens understands and helps so kindly and quickly Lenny thank so much
Navya S.
This was a great experience.. Mr Steve, booked our flights and was Pretty good deal.. he is extremely nice while answering all questions patiently. Whenever I wanted to talk I did email and he called immediately and answered all questions again. Thank you Steve and team.
Annastacia R.
I received prompt assistance and my e-ticket was mailed to me in less than 24 hours after the first contact was made. The agent who assisted in the purchase was courteous, friendly and very helpful.
Clarissa D.
I have been flying and buying plane tickets for the past 20 years. Working with Tom was the best purchasing flight experience of my life. This guy deserves a raise!
Adriana
Great experience with Max. Max is the best Agent He made our trip safe and trusted
Anthony
My customer service representative Ben was very amazing and helpful, he took care of all my needs!
Lakhmir S.
Lenny is good guy to help you . His service is also good
Jake L.
If I could give a 0 rating, I would. You dick heads never once mentioned my ticket bring nonrefundable. I'm canceling 10 days in advance. My lawyer is already looking into your fraud of a company (according to online, you operate out if an African hair design studio, next door to a tattoo parlor in the Bronx. According to the BBB, you don't even exist. You are a fraud & I will destroy the lives of everyone involved in your scam!
Response from RoamingmoodJul 9, 2022
Dear Jake, Your experience is of utmost importance to us and we regret your experience wasn't seamless. We have located your reservation details based on the information you provided .After reviewing your Booking : 1. We Booked tickets for you on June 05th 2022 with your consent thru email authorization. E tickets was sent to you on June 06th 2022 and you requested to cancel the booking on 08th July .So your accusation of us being a Fraud is baseless as E tickets was sent and your tickets are all Good to travel. 2. As a Travel company we are bound to cancellation/Change policy of airlines .Email was sent to you on 08th Jul to read cancellation policies for the ticket which you have purchased. 3. As per your conversation with one of our supervisor on Jul 08th. You have been advised that your tickets are good for E Credit with the airlines which you can use for next 2 years. We intend to get your queries/dissatisfaction resolved. Hence we request you to reply to contact our customer support line or write to them at [email protected] anytime. Regards, Roamingmood