Tamajit S.
Great service for new booking but change of flight is extremely difficult
I worked with Lenny and found him to be extremely knowledgeable and courteous about my requirement. I had a complicated itinerary and he patiently worked with me to find the best fare and flight connections. I highly recommend this travel agent. I will use them again. July 12, 2024: Updating my review since I had a very different experience while changing of one of the ticket. It was almost impossible to reach anyone over phone. After several days of trying and bouncing thru different agents, David started working on my case. He was trying to help but it is ridiculously difficult to reach him with follow ups. Emails bounce, phone goes unanswered. I am still waiting to get a resolution. Might not use them for my future travels due to this experience.



