RoadRunner ScootersReviews of roadrunnerscooters.com

Fast shipping, solid scooters, and competitive pricing— what more can you ask for? I have the RS5 Max for reference.

I have to give five stars because I can simply take a train or bus downtown and knock on their door. Given what little email exchanges we've had so far, I'd bet the few bad reviews here in Trustpilot are true. That being said, the main reason I even bought my RS5 Pro was because I can go bang on their door if I get any issues from it. They seem super nice and informative in person but, again, I'd bet that these poor reviews are true to their word. I'm just sayin...

services fast

Don’t buy. Came broken out the box pretty much. Bad motor but they claim it’s abs messing with the throttle. Umm ok… so then it does not work… Then it just shut off all of a sudden because the ignition key was lose and they want me to rip the stem down and replace the ignition key on a scooter I just got 5 days ago. Bran knew…. And payed over 2500$. And I have to do major repairs? So I requested they just take the scooter back as it is not working out the box. They said they get back to me about that. I said “ok thank you just let me know” Then proceeded to ghost me. Don’t trust this company as now I have a broken scooter and no resolution. I will need to prob take legal action in the meantime as this is just practice. I would have worked with them to try and get this fixed. But the moment I even asked for a refund. They ghosted me.

within one week, motor shot! they would not back the warr on it! then 3 weeks later the other motor went out, this company sucks, big time, the owener won't even respond back to me, his name is dale, clown boy he is, so a few more weeks goes by and the controllers went out, now lets keep in mine I bought this 2018 and its now 1/26/24 and I only have 111 hrs on it, I'm afraid to ride it for fear it will break down and I have a hard time walking so that is why I bought this one and it went 40 to boot, so now it just sit's and I tell every one who comes to the shop to run from this company, I let a buddy ride it about 3 weeks ago and he said it goes faster in 2nd, so that tell me the controller is going out again, so when you get into this thing and you see how they ran the wires, wow! very scray, I re-did all of it and ran it the right way, I have tones of pics and vids, the company wont even look at them, so I been doing this for a few years now, ya think they would try to help me so I would stop, but hey who am I?

I bought a electric scooter and it’s in really good condition and they give me good discount on it and they shipped it to my house safely. Everything was good.

Have purchased 3 scooters from RoadRunner and they all surpass expectations! Customer service is tops and quality is amazing.

A little over a year ago me and my wife bought matching scooters d4+3,we rode together,charged them together and stored them together, every thing the same. We 104 miles on one 103 on the other, one of them the battery is shot, I contacted roadrunner and they said I’m over the year mark they can’t warranty anything! This battery is clearly defective!! So they said they would sell me a new battery for $ 690 and 25% for beta customer? Half of what I bought the scooter for! I’ve tried contacting nanrobot and they said for me to contact roadrunner! I’ve tried everything, I’m sad and I don’t have the money to repair or replace it!?I wish they would have taken back the battery and swapped it for a new one or refurbished! Please be careful!!! Customer service is terrible!!!