Road Bear RVReviews of roadbearrv.com

We had a good experience with Road Bear RV. The RV was very well maintained and clean. The individual that checked us in was not as knowledgeable as we would have liked. He was not familiar with troubleshooting the Wifi and was quick to compensate rather than solve the issue. We did not figure out how to maximize the AC output until day 2. Checkout was odd. We had prepaid for an airport shuttle. We were told the shuttle was unavailable and would utilize an Uber ride. They would NOT request the ride for another 30 minutes. We still don't know why. The staff members involved were strangely indifferent and evasive.

Comfortable beds. Plenty of space. Good refrigerator.

We thoroughly enjoyed our vacation, but we want to share some feedback regarding the RV. The start was perfect: friendly service at pickup and a very clear explanation of the vehicle.Unfortunately, we faced some issues on the road. The drawers wouldn't stay closed, the vehicle made a lot of noise during driving, and the smoke alarm was too sensitive during cooking. After a few days, the storage room key broke due to bad locks. We informed the team, but unfortunately, the issue wasn't resolved, so we had to manage without a key.After returning the RV, we realized our son's favorite stuffed animal was left behind. We called Road Bear, but they said nothing was found, which makes us think it was discarded. This was a sad end to our trip. We had an amazing time, but hope Road Bear will look into these points.

Feeling well al time

Eric at the location was very good throughout the entire process of scheduling, receiving as well as on the return

Schnelle und unkomplizizierte übernahme . Neue bzw. 2.Jahre altes Fahrzeug.

Great van with outdoor kitchen! Needed a wheel alignment as it had a strong pull to the right which made it difficult to keep in a line. Excellent pick up experience.

We enjoyed our Road Bear RV. We booked a smaller version of what we received and had some white knuckle situations driving around California. The RV had good quality but it was kind of loud while driving. We almost had to yell at each other on the road. Unfortunately I had a problem that the main awning was torn off the second morning. We contacted the road side assitence twice, on the same day it happened and about a week later. We would told to replace the awning. So the rest of our „vacation“ was dealt with finding a company to repair the awning. And worries about if it could be repaired by the end of our trip. Road side assistence made us feel guilty and didn‘t offer help about solving this problem. By the end of our booked RV trip, one part of the awning was in the vehicle, the other part would be sent directly to Road Bear LAX. The LAX Road Bear manager Mr. Mirsaeidi helped us with our concerns and offered us information that our extra insurance we paid for at pick-up covered the awning and that the road side assistence gave us the wrong information. We were very happy that he helped us while returning the RV. It was a heavy burdon on our shoulders most of our trip. We enjoyed our RV trip with our Road Bear RV. We did not enjoy Road Bear‘s road side assistence!