Rize Credit Union Reviews | Read Customer Reviews of rizecu.com

Rize Credit UnionReviews of rizecu.com

4.5117 reviews
Credit & Debt Services
12701 Schabarum Ave, Irwindale, CA 91706, California

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Rize Credit Union

About Rize Credit Union

We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.

Rize Credit Union (rizecu.com) has 117 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rizecu.com
Website: rizecu.com
Category: Credit & Debt Services
Location: Irwindale, CA 91706, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rize Credit Union reviews

Showing 96 reviews with 5 stars · Clear filters

Vhern
Feb 22, 2025
Thankyou for a great bank experience…
Thankyou for a great bank experience and answering my questions. You guys are awesome !
Response from Rize Credit UnionMar 4, 2025
Hi Vhern. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that we were able to answer all your questions. Our team strives to provide excellent service, and it's wonderful to know that you think we're awesome. We look forward to continuing to serve you and exceed your expectations. Thank you for choosing us!
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Jerzee
Feb 21, 2025
Since the take over
Since the take over, it has been a pleasant experience and look forward in having a long lasting financial relationship.
Response from Rize Credit UnionMar 4, 2025
Hi Jerzee. Thank you for your kind words! Our team is committed to providing excellent service, and we're excited to continue building a long-lasting financial relationship with you. Your satisfaction is our priority, and we look forward to serving you for many years to come. Thank you for choosing us!
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Gloria M.
Feb 21, 2025
Opening an account with Rize Credit…
Opening an account with Rize Credit Union was straightforward. The process was smooth and hassle-free, with clear instructions that made each step easy to follow. The staff were not only friendly but also attentive and knowledgeable, answering all my questions. Their dedication to customer satisfaction really stood out, making the overall experience pleasant and reassuring.
Response from Rize Credit UnionMar 4, 2025
Hi Gloria. Thank you for sharing your positive experience with Rize Credit Union! We're delighted to hear that opening an account was smooth and hassle-free for you. Our team strives to provide clear instructions and ensure that each step is easy to follow. It's wonderful to know that our team's friendliness, attentiveness, and knowledge made a difference in your experience. We're dedicated to customer satisfaction, and your feedback reassures us that we're on the right track. Thank you for choosing Rize Credit Union!
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Mercedes G.
Feb 17, 2025
Members are very nice and kind every…
Members are very nice and kind every time I walk into the credit union
Response from Rize Credit UnionFeb 19, 2025
Hi Mercedes. Thank you for your wonderful feedback! We're thrilled to hear that you find our members to be nice and kind every time you visit the credit union. Providing a welcoming and friendly environment is very important to us, and we're glad to know that it makes a positive impact on your experience. If there's anything else we can do to enhance your visits, please let us know.
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reyes A.
Feb 15, 2025
Great Credit Union
The credit union has always helped me with all my personal financial matters. I've requested help numerous times and I've always been helped. The staff are always friendly and make me feel valued.
Response from Rize Credit UnionFeb 19, 2025
Thank you for your kind words! We're delighted to hear that our credit union has been able to assist you with your personal financial matters. Our team takes great pride in providing friendly and helpful service to all our members. Your feedback is truly appreciated, and we're glad to know that you feel valued. If there's anything else we can do for you, please don't hesitate to reach out!
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Ben R.
Feb 10, 2025
The knowledge of the representative…
The knowledge of the representative made things very easy answerd all my questions again very good customer service
Response from Rize Credit UnionFeb 11, 2025
Hi Ben. Thank you for your positive review! We're thrilled to hear that our team member was able to assist you effectively and answer all your questions. Providing excellent member service is our top priority, and your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out. Thank you for being a valued member of Rize Credit Union!
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Frances D.
Feb 1, 2025
The customer service team was very…
The customer service team was very friendly, and it was very easy to set up my account online. I’m very satisfied.
Response from Rize Credit UnionFeb 3, 2025
Hi Frances. We're thrilled to hear that our team was friendly and that you found it easy to set up your account online. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you and have a great day!
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Robert H.
Jan 30, 2025
members for forty plus years
We been members for forty plus years recently our debit card after contract them they were able to explain what happened and apologize for the inconvenience it caused.
Response from Rize Credit UnionFeb 3, 2025
Hi Robert. Thank you for being a loyal member for over forty years! We apologize for the inconvenience caused by the issue with your debit card. We're glad to hear that our team was able to explain what happened and provide a resolution. Your satisfaction is important to us, and we appreciate your understanding. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for your continued support!
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