Riverbend HomeReviews of riverbendhome.com

For some reasons Trust pilot keeps removing my reviews so I don't know if this company pissed someone important off but I've shopped on Riverbend many times and have had good experiences every time. One order of glasses came well packed but one glass broke and they reached out to the brand to get me a new set. I thought sine it wasn't a packing issue they would blame UPS and not replace it but they did! Also another time I ordered from lots of different brands and each item was coming in separate packages because of drop shipping and their shipping notifications were accurate.

Product shipped fast and arrived on time and as described. Great service!!!

Best ever site! I ordered a le creuset premium cookwear in white! It arrived perfect! So easy to navigate the site! Will be back for more!

This site has fantastic prices and even better customer service. I recently purchased Spode's Christmas set from them and upon opening my wine glasses, I realized that one glass was mismatched. A bit perturbed, I emailed the company and they got back to me within minutes. They reached out to Spode on my behalf and got me a new set of glasses, gratis! This has been the most positive online retail experience of recent memory. Can't thank Riverbend Home enough.

I ordered a Christopher Radko ornament and it arrived undamaged as its box was put in another and was padded nicely all in bubble wrap. Riverbend obviously cared about it not getting broken or damaged. I also ordered some big bulb Christmas lights which also arrived undamaged in a box with padding. Riverbend packaged their products nicely. They shipped it to me through UPS, the best delivery service there is, which shows good judgement and also shows why my orders arrived so quickly, sooner than I expected. They arrived after Christmas but that's because Christmas was over when I ordered them but now I have them for next Christmas. So I have to say Riverbend is a very good company to send undamaged merchandise.

I ordered a copper fire pit, a beautiful kitchen knife & Christmas Ornaments. Order was received quickly, packed well and the quality exceeded expectations for the price I paid.