RitualReviews of ritual.com

Automatic renew subscription is very bad system and like a scam especially for the first time customer. It’s totally misleading!!! When you place the order, there is no words which mentioned that you have signed up for monthly subscription. After you found out then it’s too late ! Contacting customer support is not helpful at all since you still Can’t get refund back due to that you already pass 30 days guarantee. Not satisfy with all of this!!! I don’t recommend their products to my friends anymore!

They just auto renew your order without asking you. And this random new renewal cannot be returned at any cost. Its like they are shoving the product down your throat. SCAMMERS BEWARE!

Terrible company to deal with. I contacted them as after 2 weeks of waiting my order still hadn't arrived. I was advised that there was a mistake with the labeling and I was asked to confirm my address, even though they have delivered here before. If I hadn't contacted when would they have reached out to me? My subscription will be cancelled. It's a shame as their products are good.

A scam they steal your money. I asked for a refund and they will not give it to me . Thief company do not give them your information as in card

First, let me say that I did use the Protein 18+ for nearly two years. I liked the flavor, clean ingredients, the convenience of the subscription. That's where the positives end, though. I meant to cancel my subscription, as it no longer fits our needs. I forgot (ya know, life, work, kids, etc) and the order was processed. I immediately emailed the company, to which they said *no*, they wouldn't be canceling OR refunding. Read the fine print -- they allow returns IF it's your first order only. Everything about this company is shady. It's difficult to find how to cancel your subscription, it's challenging to get them to answer questions. Don't let half-baked marketing fool you, find another company to support.

I recently ordered the stress relief supplements and had digestive side effects, so I reached out for a refund within the 30 day policy. The customer service was extremely slow and they refused to refund me with no explanation. Very disappointing experience and will never order from this company again.

Beware this company scams customers. I purchased a protein powder and became pregnant a few weeks later. It makes me gag so I wasn’t planning on purchasing it anymore. They charged my credit card for a second order without send me an email, a text or any kind of notification. I noticed the pending credit card charge so I contacted them immediately and they refused to refund me even though the order had not shipped and they had never sent me an order confirmation or any kind of warning that they were sending another order. The falsely claimed that I had not signed up for order notifications yeah that’s not a joke. That’s exactly what they said believe it or not. This company is horrible beware do not order from them.

They have not been able to ship the 50+ multi vitamins since mid April. Blaming high demand and supply chain issues. They just pushed out my delivery again for the 4th time. More excuses. So today I canceled my subscription. This is a terrible company and something is going on here. Not sure if they lost some approvals or are in financial trouble. Stay away from this company!