RitualReviews of ritual.com

Please don’t buy on this site! If I could give them less stars I would. I bought 2 pregnancy protein powders to try them out and they signed me to a subscription. A month later I realised they had charged me another 90 euro and were processing 2 more protein powders. The protein I have isn’t even finished and it doesn’t agree with me. They claim money back guarantee but won’t refund my money. I’m fuming they’ve literally left me out of pocket and will send product I can’t use. I’m pregnant and can’t be losing out on money!

WORST website and HORRIBLE customer support experience! Unclear this is a subscription service you sign up for, almost zero communication, and where they mention it is in tiny light grey text. I then reached out to their customer service to get a refund (thought its a one of purchase, only to realize they have charged me again and sent another bottle of their awful product), after so many back and forths with rude and condescending support person (Jan), I was given no refund or helpful solution (offering me credit if you cant refund me for example) AVOID AT ALL COST!

Automatically opted in for a subscription, tried to cancel and was argued at by Jan in customer service… honestly one of the worst companies I’ve come across. AVOID

Literally no customer service. No phone number available.

Don’t waste your money on this company, they don’t deserve it. The customer service is basically non-existent. I’ve change residence and cannot update my address on my Home Screen. I’ve contacted customer support a few times and they said it was fixed, no it’s not. Now I have a shipment going to a house 4 hours away, and of course you never get a quick response from them, nor is there a phone number to call. Save yourself the headache go with another company.

Good product but terrible customer service. They just want to keep you on auto pay and if you need the order delivered at a different date they don’t care and barely respond to your emails.

Awful company, they sign you up to repeated monthly subscription with no way to cancel! I have tried, and money still keeps going out. DO NOT TRUST THEM!

Shipping is awful and the pills are not effective, I noticed no change.